{"id":164453,"date":"2017-05-22T13:00:12","date_gmt":"2017-05-22T13:00:12","guid":{"rendered":"https:\/\/premium.wpmudev.org\/blog\/?p=164453"},"modified":"2017-05-19T07:26:58","modified_gmt":"2017-05-19T07:26:58","slug":"google-my-business","status":"publish","type":"post","link":"https:\/\/wpmudev.com\/blog\/google-my-business\/","title":{"rendered":"Google My Business: A Walkthrough of Google\u2019s Tool for Businesses (and Plugins for WordPress)"},"content":{"rendered":"<p>Do you remember a tool that Google had a few years back called Google Places? How about Google+ Local? Both of these free business tools aimed at accomplishing a similar goal: empowering business owners and marketers to control their business\u2019s identity online.<\/p>\n<p>Google Places provided businesses with a hub through which you could update your business listing, keeping search results up-to-date with the correct contact and business operational information. Google+ Local, on the other hand, was connected to a business\u2019s Google+ page. This was Google\u2019s way of encouraging businesses to not only keep their search presence active, but also to get them on to the Google+ social media platform (which Google shut down in 2019).<\/p>\n<p>However, in the case where someone updated one of those platforms with new information but forgot to do so on the other (since you\u2019d assume that all Google tools are connected), users started to run into outdated information in search. As you can imagine, this was problematic not only for businesses who lost customers due to incorrect search information but for Google whose multiple platforms were telling contradicting stories.<\/p>\n<p>Well, a couple of years ago, Google fixed the problem. It merged the two tools together, rebranded, and relaunched as <a href=\"https:\/\/www.google.com\/business\/\" rel=\"noopener\" target=\"_blank\">Google My Business<\/a>. It basically did the same thing as before but kept the management of one\u2019s business profile all in one place.<\/p>\n<p>If you\u2019re curious to learn more about Google My Business, want tips on setting it up as well as how to make the most of it in WordPress, read on!<\/p>\n<h2>An Introduction to Google My Business<\/h2>\n<p>You know how sometimes you\u2019ll do a Google Search for a new restaurant you\u2019ve been dying to try and the results page will show a sidebar callout with a whole lot of information about the business? Well, that\u2019s what Google My Business does when businesses set up and manage their profiles through the tool.<\/p>\n<figure class=\"wp-caption aligncenter\" data-caption=\"true\"><img loading=\"lazy\" decoding=\"async\" class=\"attachment-1050x1050 size-1050x1050\" src=\"https:\/\/wpmudev.com\/blog\/wp-content\/uploads\/2017\/04\/Google-Search-search-listing.png\" alt=\"Post image\" aria-hidden=\"true\" width=\"1050\" height=\"582\" \/><figcaption class=\"wp-caption-text\">Update your details so users can see your business&#8217;s information displayed in Google search.<\/figcaption><\/figure>\n<p>In sum, <a href=\"https:\/\/www.google.com\/business\/\" rel=\"noopener\" target=\"_blank\">Google My Business<\/a> is like any other tool from Google. It\u2019s free, intuitive, and enables developers, business owners, and marketers to stay on top of their online presence.<\/p>\n<p>It\u2019s important to clarify that the reason why I don\u2019t say My Business helps users stay on top of their <em>Google search results<\/em> is that it does much more than that. Be it Google Search or Google Maps, My Business is the one tool you can use to keep them all updated and presenting consistent information to your audience, regardless of where they run into your business. Pretty cool, right?<\/p>\n<figure class=\"wp-caption aligncenter\" data-caption=\"true\"><img loading=\"lazy\" decoding=\"async\" class=\"attachment-1050x1050 size-1050x1050\" src=\"https:\/\/wpmudev.com\/blog\/wp-content\/uploads\/2017\/04\/Google-Maps-search-listing.png\" alt=\"Post image\" aria-hidden=\"true\" width=\"1050\" height=\"584\" \/><figcaption class=\"wp-caption-text\">Keep your\u00a0Google My Business details up-to-date to help users easily find you.<\/figcaption><\/figure>\n<p>Now, some of you may be wondering if it\u2019s even worth it to use My Business if you don\u2019t have a physical storefront. The answer to that is \u201cyes\u201d.<\/p>\n<p>This is a tool that helps you control your business\u2019s identity on Google\u2019s properties and ensures that the information displayed to users is current. Of course, if your business does have a local storefront, you should do everything you can <a href=\"https:\/\/wpmudev.com\/blog\/local-seo-for-small-biz-success\/\" target=\"_blank\" rel=\"noopener\">optimize your site for local search<\/a> anyway, but getting on Google My Business should be part of that plan, too. However, there is no reason why digital businesses can\u2019t benefit from having a Google My Business account.<\/p>\n<p>Here are some of the details you have the option of providing in your business profile:<\/p>\n<ul>\n<li>Mailing address<\/li>\n<li>Phone number<\/li>\n<li>Email address<\/li>\n<li>Website<\/li>\n<li>Hours of operation (including holiday closings and other times or days off)<\/li>\n<li>Photos and videos of your business<\/li>\n<li>360-degree virtual tours<\/li>\n<li>Customer reviews from Google, social media, and review sites<\/li>\n<li>Other details imported from Google user feedback<\/li>\n<\/ul>\n<p>One of the perks in creating WordPress websites is that you have full control over your business\u2019s digital presence. Google is trying to give business owners the same type of power over the rest of their online presence with My Business.<\/p>\n<h2>How to Setup Your Google My Business Profile<\/h2>\n<p>In just five easy steps, you can get your Google My Business profile up and running. Want some help? Follow along with the steps below.<\/p>\n<h3><b>Step #1<\/b><\/h3>\n<figure class=\"wp-caption aligncenter\" data-caption=\"true\"><img loading=\"lazy\" decoding=\"async\" class=\"attachment-1050x1050 size-1050x1050\" src=\"https:\/\/wpmudev.com\/blog\/wp-content\/uploads\/2017\/04\/Google-My-Business-Step-1.png\" alt=\"Post image\" aria-hidden=\"true\" width=\"1050\" height=\"478\" \/><figcaption class=\"wp-caption-text\">Log in to Google My Business to get started.<\/figcaption><\/figure>\n<p>Go to the <a href=\"https:\/\/www.google.com\/business\/\" rel=\"noopener\" target=\"_blank\">Google My Business website<\/a>. Be sure you\u2019re logged into your Google account (for Gmail or Google), and then click <strong>Start Now<\/strong>.<\/p>\n<h3><b>Step #2<\/b><\/h3>\n<figure class=\"wp-caption aligncenter\" data-caption=\"true\"><img loading=\"lazy\" decoding=\"async\" class=\"attachment-1050x1050 size-1050x1050\" src=\"https:\/\/wpmudev.com\/blog\/wp-content\/uploads\/2017\/04\/Google-My-Business-Step-2.png\" alt=\"Post image\" aria-hidden=\"true\" width=\"1050\" height=\"584\" \/><figcaption class=\"wp-caption-text\">Update each of the fields with the correct information for your business.<\/figcaption><\/figure>\n<p>Fill in all the information on this page. If you do not have a physical address, you\u2019ll still need to enter that information here.<\/p>\n<p>If you do not want your address published to your profile, select <strong>Yes<\/strong>\u00a0next to <strong>I deliver goods and services to my customers at their location<\/strong>. On the next page, you can indicate that you want to hide your address from search. Check out Google\u2019s guide on <a href=\"https:\/\/support.google.com\/business\/answer\/3038163\" rel=\"noopener\" target=\"_blank\">service-based businesses<\/a> if you want more information on this.<\/p>\n<p>&#8220;Phone number&#8221; is the only optional field in this form.<\/p>\n<h3><b>Step #3<\/b><\/h3>\n<figure class=\"wp-caption aligncenter\" data-caption=\"true\"><img loading=\"lazy\" decoding=\"async\" class=\"attachment-1050x1050 size-1050x1050\" src=\"https:\/\/wpmudev.com\/blog\/wp-content\/uploads\/2017\/04\/Google-My-Business-Step-3.png\" alt=\"Post image\" aria-hidden=\"true\" width=\"1050\" height=\"435\" \/><figcaption class=\"wp-caption-text\">Be sure to check that the information you&#8217;ve entered has been verified.<\/figcaption><\/figure>\n<p>On the next page, you\u2019ll see one of two things:<\/p>\n<p>If you clicked on <strong>No<\/strong>\u00a0next to the delivery of goods or services question, you\u2019ll receive a prompt to confirm your business\u2019s name and address.<\/p>\n<p>If you clicked on <strong>Yes<\/strong>\u00a0you\u2019ll receive a prompt that provides information to customers on where you \u201cdeliver\u201d your services to.<\/p>\n<figure class=\"wp-caption aligncenter\" data-caption=\"true\"><img loading=\"lazy\" decoding=\"async\" class=\"attachment-600x600 size-600x600\" src=\"https:\/\/wpmudev.com\/blog\/wp-content\/uploads\/2017\/04\/Google-My-Business-Step-3b.png\" alt=\"Post image\" aria-hidden=\"true\" width=\"600\" height=\"518\" \/><figcaption class=\"wp-caption-text\">Enter your delivery information if you selected <strong>Yes<\/strong>.<\/figcaption><\/figure>\n<ul>\n<li>If you run a business in a given town or state, indicate that in the first box.<\/li>\n<li>If you run a business that takes care of customers within a larger geographic space, use the distance calculator.<\/li>\n<li>If you want to hide your address from your profile, make sure you leave the checkbox \u201cI also serve customers at my business\u2026\u201d unchecked.<\/li>\n<li>Once you hit Continue, you\u2019ll be taken to the confirmation prompt.<\/li>\n<\/ul>\n<p>If you are indeed the owner of this business\u2019s profile, then click on the authorization checkbox and hit <strong>Continue<\/strong>.<\/p>\n<h3><b>Step #4<\/b><\/h3>\n<figure class=\"wp-caption aligncenter\" data-caption=\"true\"><img loading=\"lazy\" decoding=\"async\" class=\"attachment-600x600 size-600x600\" src=\"https:\/\/wpmudev.com\/blog\/wp-content\/uploads\/2017\/04\/Google-My-Business-Step4.png\" alt=\"Post image\" aria-hidden=\"true\" width=\"600\" height=\"198\" \/><figcaption class=\"wp-caption-text\">Also be sure to use the code sent to you to verify your changes.<\/figcaption><\/figure>\n<p>As a means of ensuring that a) you are indeed the owner of this business, and b) that your business address is valid (since they\u2019re not going to drop your information into a pin if it\u2019s going to mislead customers), Google requires confirmation via a verification code that is sent by mail.<\/p>\n<p>While you\u2019ll still be able to update your profile in the meantime, it\u2019ll remain hidden until you can enter that verification into Google. In my experience, it usually takes about a week to receive the postcard mailer to your address, so you won\u2019t have to wait too long.<\/p>\n<h3><b>Step #5<\/b><\/h3>\n<figure class=\"wp-caption aligncenter\" data-caption=\"true\"><img loading=\"lazy\" decoding=\"async\" class=\"attachment-600x600 size-600x600\" src=\"https:\/\/wpmudev.com\/blog\/wp-content\/uploads\/2017\/04\/Google-My-Business-Step-5.png\" alt=\"Post image\" aria-hidden=\"true\" width=\"600\" height=\"344\" \/><figcaption class=\"wp-caption-text\">Lastly, you can update photos and other information.<\/figcaption><\/figure>\n<p>Once you\u2019ve sent out for verification, your profile is yours to do with as you like. You\u2019ll notice that it has the same UI as Google\u2019s other properties, so this should be easy enough for you to navigate around.<\/p>\n<p>The <strong>Home<\/strong> tab shows you the basic details of your profile and includes a link to your WordPress site\u2019s Google Analytics account for added convenience.<\/p>\n<p>Under the <strong>Info<\/strong> tab is where you can get more specific about your business: hours of operation, website address, business photos, Adwords integration, etc. You can also close and delete your My Business profile from this tab if you change your mind.<\/p>\n<p>Finally, the <strong>Photos<\/strong> tab enables you to change your page\u2019s cover and profile photos (much like you\u2019d do on any social media profile).<\/p>\n<p>Once you verify your account, you can unlock additional tools like Insights and Reviews (under the <strong>Home<\/strong> tab). With Insights, you can track your My Business page\u2019s performance for clicks, views, phone calls, and directions. With Reviews, not only can you monitor customer reviews that come in, but you can respond to them, too.<\/p>\n<h2>Integrating Google My Business with Your WordPress Website<\/h2>\n<p>Seeing as this is a Google tool, you know there had to be a way to integrate this into your WordPress site. Unlike something like Google Analytics, however, this doesn\u2019t sit idly behind the scenes for you to casually check in on. Google My Business is something you should make the most out of by adding pieces of it to your site.<\/p>\n<h3><b>For Local Businesses<\/b><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"attachment-600x600 size-600x600 aligncenter\" src=\"https:\/\/wpmudev.com\/blog\/wp-content\/uploads\/2017\/04\/Huge-IT-Google-Maps.png\" alt=\"Post image\" aria-hidden=\"true\" width=\"600\" height=\"193\" \/><\/p>\n<p>When you\u2019ve taken the time to create a Google My Business account and update it with your physical company address, play it up on your website with a high-quality, responsive map. And since your Google marker will be updated with your My Business account details, this\u2019ll give your WordPress site map even more professional street cred.<\/p>\n<p><a href=\"https:\/\/wordpress.org\/plugins\/google-maps\/\" rel=\"noopener\" target=\"_blank\">Download Google Maps Builder<\/a><\/p>\n<h3><b>For Digital Businesses<\/b><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"attachment-600x600 size-600x600 aligncenter\" src=\"https:\/\/wpmudev.com\/blog\/wp-content\/uploads\/2017\/04\/Google-Reviews-Widget-plugin.png\" alt=\"Post image\" aria-hidden=\"true\" width=\"600\" height=\"188\" \/><\/p>\n<p>One of the best things about Google My Business\u2014and it\u2019s something everyone can use even if you only have a digital storefront\u2014is the customer reviews piece. If you\u2019ve verified your My Business account and enabled customer reviews, go ahead and show them off on your WordPress site! Social proof goes a long way in helping visitors make up their minds about whether or not they\u2019re ready to convert.<\/p>\n<p><a href=\"https:\/\/wordpress.org\/plugins\/widget-google-reviews\/\" rel=\"noopener\" target=\"_blank\">Download Google Reviews Widget<\/a><\/p>\n<h2>Wrapping Up<\/h2>\n<p>Perhaps the best thing about this? Google My Business is a great way to give your WordPress site a boost in search results by boldly displaying your contact info, business map, customer reviews, photos, and more. That\u2019s obviously not to say you should neglect any of your <a href=\"https:\/\/wpmudev.com\/blog\/seo-steps-before-launching-website\/\" target=\"_blank\" rel=\"noopener\">SEO efforts<\/a>; those are still essential for pushing your site up through organic search. This is just a really cool way to make your business (and website) stand out among the heap.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do you remember a tool that Google had a few years back called Google Places? How about Google+ Local? Both of these free business tools aimed at accomplishing a similar goal: empowering business owners and marketers to control their business\u2019s identity online. Google Places provided businesses with a hub through which you could update your [&hellip;]<\/p>\n","protected":false},"author":344989,"featured_media":165117,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"blog_reading_time":"","wds_primary_category":0,"wds_primary_tutorials_categories":0,"footnotes":""},"categories":[10469],"tags":[9885],"tutorials_categories":[],"class_list":["post-164453","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-marketing","tag-google"],"_links":{"self":[{"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/posts\/164453","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/users\/344989"}],"replies":[{"embeddable":true,"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/comments?post=164453"}],"version-history":[{"count":4,"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/posts\/164453\/revisions"}],"predecessor-version":[{"id":187536,"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/posts\/164453\/revisions\/187536"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/media\/165117"}],"wp:attachment":[{"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/media?parent=164453"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/categories?post=164453"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/tags?post=164453"},{"taxonomy":"tutorials_categories","embeddable":true,"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/tutorials_categories?post=164453"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}