{"id":167540,"date":"2017-09-10T13:00:14","date_gmt":"2017-09-10T13:00:14","guid":{"rendered":"https:\/\/premium.wpmudev.org\/blog\/?p=167540"},"modified":"2017-09-06T04:58:58","modified_gmt":"2017-09-06T04:58:58","slug":"wordpress-biz-contract","status":"publish","type":"post","link":"https:\/\/wpmudev.com\/blog\/wordpress-biz-contract\/","title":{"rendered":"Why It&#8217;s Time to Protect Your WordPress Business with a Contract"},"content":{"rendered":"<p>Any business transaction you make should have a contract attached to it. And, if you should happen to encounter clients who aren\u2019t \u201ccomfortable\u201d with the terms of the contract, well then\u2026 <a href=\"https:\/\/www.youtube.com\/watch?v=OWwOJlOI1nU\" target=\"_blank\">Danger, Will Robinson<\/a>.<\/p>\n<p>It doesn\u2019t matter what the price tag is for each project or individual task you take on with a new client. What matters is that losses that result from unpaid bills can quickly stack up if you don\u2019t have the right form of protection in place.<\/p>\n<p>Namely, a freelance contract.<\/p>\n<p>You want your WordPress business to succeed, which is why you don\u2019t leave anything up to chance. You take great pains to <a href=\"https:\/\/wpmudev.com\/blog\/finding-freelance-clients\/\" target=\"_blank\" rel=\"noopener\">build your client list<\/a> and continually <a href=\"https:\/\/wpmudev.com\/blog\/minimal-wordpress-dashboard\/\" target=\"_blank\" rel=\"noopener\">streamline your processes<\/a>. You brush up on the latest and greatest ways to <a href=\"https:\/\/wpmudev.com\/blog\/getting-started-with-wordpress-development\/\" target=\"_blank\" rel=\"noopener\">use PHP<\/a> in your workflows. You even get sneaky and <a href=\"https:\/\/wpmudev.com\/blog\/white-labeling-wordpress\/\" target=\"_blank\" rel=\"noopener\">white label the backend of WordPress<\/a> in order to leave a lasting impression with clients.<\/p>\n<p>So, if you\u2019re truly dead set on succeeding, then it\u2019s time to start treating this like a serious business. An onboarding contract is a crucial part of that.<\/p>\n<h2>Why Should You Use a Contract to Onboard New Clients<\/h2>\n<p>Just to be clear: a contract isn\u2019t just to protect your payment. A contract can provide clients with certain assurances and set expectations properly\u2014for both sides\u2014from the get-go.<\/p>\n<p>Contracts work just as well for individual assignments (like a total website build) as they do for long-term work (like ongoing WordPress maintenance). And this formal agreement will also help bolster your status as a professional developer and full-fledged business with every new client you take on.<\/p>\n<p>If this is your first time creating a freelance contract or you\u2019re concerned with the quality of the one you\u2019re currently using, here are some of the things you can (and should!) define within it:<\/p>\n<h3>Scope of Work<\/h3>\n<p>First things first: you must spell out the scope of work. That way, if you should happen to forget the original terms agreed upon or your client should claim that you owed them five revision rounds in each phase instead of two, you can reference the original scope.<\/p>\n<h3>Deliverables<\/h3>\n<p>Since this is for WordPress development, you should also clearly state the deliverables owed to the client. Obviously, you\u2019ll deliver the completed website, access to the WordPress admin, all final design files, any branding or style guides created, and so on.<\/p>\n<h3>Revisions<\/h3>\n<p>This may seem like a minor detail, but it\u2019s an important one to include as revisions can often become major budget breakers. Define how many revisions are allowed for each stage of work, task, etc., so clients can\u2019t ask for more than what they paid for later on.<\/p>\n<h3>Due Dates<\/h3>\n<p>Every contract should have a firm start and end date. And, if you\u2019re working in phases, you should include specific deadlines for each. Of course, stipulations should be added in case the client disappears, an emergency arises on your end, or some other situation pops up that prevents any of these dates from being met.<\/p>\n<h3>Payment<\/h3>\n<p>Payment terms must be clearly defined. This includes:<\/p>\n<ul>\n<li>The total cost of the project or your hourly fee.<\/li>\n<li>Additional costs associated with the project, like if you\u2019re asking them to compensate you for software or other premium services or tools purchased on their behalf.<\/li>\n<li>A schedule of payments, especially if you\u2019re requesting a deposit prior to beginning work, phase completion payments, and final payments.<\/li>\n<li>Late fees and the conditions under which those apply.<\/li>\n<\/ul>\n<p>Also, if you want to include a clause for a kill fee (when a project is canceled after you begin work), you can do that here. You\u2019ll want to define the terms under which a contract can be terminated by either party as well.<\/p>\n<h3>Point of Contact<\/h3>\n<p>You might not find this on a lot of contracts, but it\u2019s something I like to include when working with larger clients. The reason for this is because too many cooks in the kitchen can severely hurt progress and compromise quality in web design. Plain and simple. So, I always like to limit contact with clients to a single decision-maker to ensure that I\u2019m doing my part to keep things running smoothly from the get-go.<\/p>\n<h3>Copyright<\/h3>\n<p>You should define the <a href=\"https:\/\/wpmudev.com\/blog\/introduction-copyright-law\/\" target=\"_blank\" rel=\"noopener\">copyright<\/a> within a contract. This is more just to put your client\u2019s mind at ease that you won\u2019t later try and claim ownership over the WordPress site you built for them.<\/p>\n<p>Also, take this time to stipulate that it\u2019s okay for you to use their website or the work you did behind the scenes within your portfolio. You are in no way claiming ownership of the work, you\u2019re simply requesting that you be able to include it within your body of work.<\/p>\n<h3>Sensitivity Notes<\/h3>\n<p>If you\u2019re working for a major corporation or for a business with obvious privacy concerns (like a government entity), you\u2019ll want to include all the standard contractual notes in your contract. This means there should be a confidentiality clause, a non-disclosure, and you may even want to include a non-compete just to provide extra assurances that you\u2019re not going to run straight to their competition after their site is done.<\/p>\n<h3>Final Acceptance<\/h3>\n<p>Although you\u2019ve defined deadlines and payment schedules and even the number of revisions included, you\u2019ll still probably need a \u201cfinal acceptance of work\u201d clause, too. That\u2019s not to say that every client will try to drag out the end of the project and final payment (after all, they want to get this website up too, right?), but it is something you may encounter and want to be ready for it.<\/p>\n<p>You also want to make sure they don\u2019t try to come back months down the line claiming they never approved the website and need you to make one more change. And then just this one additional change. And, oh yeah, it would be great if you could do this while you\u2019re in there, too. Nope, get it in writing so you can close out your contract cleanly.<\/p>\n<h2>Resources for Creating a Freelance Contract<\/h2>\n<p>There are some people who would tell you that having the terms of your client-developer relationship and the scope of work written out in an email will suffice. While that may be true, especially if you have a record of your client explicitly agreeing to those terms, it\u2019s not the ideal manner in which to establish a contract. It\u2019s similar to copyright: while it could definitely serve as proof, it likely won\u2019t hold up very well in a court of law when arguing over $15,000 in wages owed.<\/p>\n<p>Although you could spare yourself the time in creating your own contract by waiting to see if your client has a freelance contract, why would you do that?<\/p>\n<p>As you work on growing your business, you\u2019re not going to have time to wait on clients to be responsible for matters of this importance (especially if it works in their favor not to have one). You also won\u2019t have time to draw a contract up on the fly every time. You\u2019re bound to leave off a crucial bit of information and give shadier clients a reason to stiff you on the bill.<\/p>\n<p>By having a standard contract in place, this will be one last thing you\u2019ll have to worry about. It will also ensure that the terms you establish with each of your clients are consistently, professionally, and thoroughly applied every time.<\/p>\n<p>So, you have two options here. You can write up your own freelance contract and include all the necessary bits of information I mentioned above. Or you could take the easier route and use a pre-made contract template\u2026 of which I have a number of resources you can try:<\/p>\n<h3>Forminator<\/h3>\n<div class=\"image-grid cgrid-row\">\n<div class=\"cgrid-col cgrid-col-span-full\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-209451\" src=\"https:\/\/wpmudev.com\/blog\/wp-content\/uploads\/2017\/09\/forminator.png\" alt=\"forminator header\" width=\"600\" height=\"186\" \/><\/div>\n<\/div>\n<p>Our very own 5-star plugin, <a href=\"https:\/\/wordpress.org\/plugins\/forminator\/\" target=\"_blank\">Forminator<\/a>, can help you produce a contract that can include eSignature &#8212; for free!<\/p>\n<p>Create a contract with unlimited fields that are required. You can also integrate Forminator with 3rd party sites, such as MailChimp or Google Sheets, so your contact information is saved off WordPress.<\/p>\n<p>Forminator is highly customizable, easy to use, and you&#8217;ll be able to include a form on any WordPress page or post.<\/p>\n<p>To learn more about setting up eSignature with Forminator, check out <a href=\"https:\/\/wpmudev.com\/blog\/forminator-wp-esignature-form\/\" target=\"_blank\">this article<\/a>.<\/p>\n<h3 class=\"wpdui-tutorial-list__item__title\">AIGA Standard Contract Template<\/h3>\n<div class=\"image-grid cgrid-row\">\n<div class=\"cgrid-col cgrid-col-span-full\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-209446\" src=\"https:\/\/wpmudev.com\/blog\/wp-content\/uploads\/2017\/09\/aiga.png\" alt=\"aiga header.\" width=\"600\" height=\"373\" \/><\/div>\n<\/div>\n<p>The Professional Association for Design created <a href=\"https:\/\/www.aiga.org\/resources\" target=\"_blank\">its own standard contract agreement<\/a> for designers a few years back. Luckily for us, legal standards don\u2019t really change all that much (unlike web design), so this template is still as relevant now as it was in 2013. This one comes in a PDF format, so you\u2019ll have to copy the relevant sections into your own contract template. (A simple Word document should suffice so long as you can get a signature on it.)<\/p>\n<h3 class=\"wpdui-tutorial-list__item__title\">Bonsai Freelance Contract Template<\/h3>\n<div class=\"image-grid cgrid-row\">\n<div class=\"cgrid-col cgrid-col-span-full\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-209448\" src=\"https:\/\/wpmudev.com\/blog\/wp-content\/uploads\/2017\/09\/bonsai.png\" alt=\"Bonsai header.\" width=\"600\" height=\"406\" \/><\/div>\n<\/div>\n<p><a href=\"https:\/\/www.hellobonsai.com\/a\/freelance-design-contract\" target=\"_blank\">Bonsai<\/a> is another example of a freelance contract tool you can use for more than just the contract creation piece of your freelancing business. This one works similarly to the And Co platform as it asks you a series of questions about your business, the scope of work, payment terms, etc. so you don\u2019t have to spend time drawing the contract up from-scratch.<\/p>\n<h3 class=\"wpdui-tutorial-list__item__title\">Rocket Lawyer Contract Template<\/h3>\n<div class=\"image-grid cgrid-row\">\n<div class=\"cgrid-col cgrid-col-span-full\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-209450\" src=\"https:\/\/wpmudev.com\/blog\/wp-content\/uploads\/2017\/09\/rocket-lawyer.png\" alt=\"Rocket Lawyer\" width=\"600\" height=\"222\" \/><\/div>\n<\/div>\n<p><a href=\"https:\/\/www.rocketlawyer.com\/business-and-contracts\/service-contracts\/creative-freelance-contracts\/document\/graphic-design-contract#\/\" target=\"_blank\">Rocket Lawyer<\/a> is one of the more rigorous freelance contract builder tools available. It does an especially good job of ensuring that you not only dot all your i\u2019s and cross your t\u2019s, but that you also have more control over customizing the granular bits of information within the contract. So, if you feel as though the simplification presented by the aforementioned options isn\u2019t sufficient enough, you can use this template.<\/p>\n<h2>Wrapping Up<\/h2>\n<p>You spend most of your day probably worrying about how to keep your clients\u2019 websites safe\u2014from <a href=\"https:\/\/wpmudev.com\/blog\/ultimate-guide-wordpress-security\/\" target=\"_blank\" rel=\"noopener\">hackers<\/a> as well as from <a href=\"https:\/\/wpmudev.com\/blog\/saving-wordpress-users-from-themselves\/\" target=\"_blank\" rel=\"noopener\">themselves<\/a>. But now it\u2019s time to focus on yourself for a bit. There are a number of threats that could potentially harm your WordPress business if you don\u2019t safeguard against them now.<\/p>\n<p>A freelance contract is just one of the many ways to ensure that your revenue stream is protected, so take an hour or two to draw up a contract and nip this one in the bud.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Any business transaction you make should have a contract attached to it. And, if you should happen to encounter clients who aren\u2019t \u201ccomfortable\u201d with the terms of the contract, well then\u2026 Danger, Will Robinson. It doesn\u2019t matter what the price tag is for each project or individual task you take on with a new client. [&hellip;]<\/p>\n","protected":false},"author":344989,"featured_media":167627,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"blog_reading_time":"","wds_primary_category":0,"wds_primary_tutorials_categories":0,"footnotes":""},"categories":[10469],"tags":[10048,10757],"tutorials_categories":[],"class_list":["post-167540","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-marketing","tag-business","tag-contract"],"_links":{"self":[{"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/posts\/167540","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/users\/344989"}],"replies":[{"embeddable":true,"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/comments?post=167540"}],"version-history":[{"count":8,"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/posts\/167540\/revisions"}],"predecessor-version":[{"id":209445,"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/posts\/167540\/revisions\/209445"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/media\/167627"}],"wp:attachment":[{"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/media?parent=167540"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/categories?post=167540"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/tags?post=167540"},{"taxonomy":"tutorials_categories","embeddable":true,"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/tutorials_categories?post=167540"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}