{"id":70553,"date":"2012-01-31T19:50:47","date_gmt":"2012-02-01T00:50:47","guid":{"rendered":"http:\/\/wpmu.org\/?p=70553"},"modified":"2013-07-24T20:22:11","modified_gmt":"2013-07-25T00:22:11","slug":"daily-tip-improve-customer-support-with-instant-system-and-browser-details","status":"publish","type":"post","link":"https:\/\/wpmudev.com\/blog\/daily-tip-improve-customer-support-with-instant-system-and-browser-details\/","title":{"rendered":"Improve Customer Support with Instant System and Browser Details"},"content":{"rendered":"<p>Many times when troubleshooting websites, you find yourself asking or answering a long list of questions, ie. <em>What&#8217;s your operating system? What web browser are you using and what version? <\/em> This can be a tedious process from either end of the support line.<\/p>\n<p>Here&#8217;s a quick tip for shortening that conversation and making support more efficient. Visit <a title=\"Support Details\" href=\"http:\/\/supportdetails.com\/\" rel=\"noopener\" target=\"_blank\">supportdetails.com<\/a>. It will give you or your client an easy way to get all of your relevant system and browsing details in one quick snapshot.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-70555\" title=\"support-details\" src=\"https:\/\/wpmudev.com\/blog\/wp-content\/uploads\/2012\/01\/support-details.png\" alt=\"Post image\" aria-hidden=\"true\" width=\"630\" height=\"617\" \/><\/p>\n<p>The best part is that when you visit the site, you can export the information as a CSV or PDF in order to assist your support professional. Bookmark <a title=\"Support Details\" href=\"http:\/\/supportdetails.com\/\" rel=\"noopener\" target=\"_blank\">supportdetails.com<\/a> for the next time you are on either end of the support line and want to speed the process along.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here&#8217;s a quick tip for getting all the info you need to make customer support more efficient.<\/p>\n","protected":false},"author":4099,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"blog_reading_time":"","wds_primary_category":0,"wds_primary_tutorials_categories":0,"footnotes":""},"categories":[263],"tags":[6357,425],"tutorials_categories":[],"class_list":["post-70553","post","type-post","status-publish","format-standard","hentry","category-tutorials","tag-browsers","tag-support"],"_links":{"self":[{"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/posts\/70553","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/users\/4099"}],"replies":[{"embeddable":true,"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/comments?post=70553"}],"version-history":[{"count":1,"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/posts\/70553\/revisions"}],"predecessor-version":[{"id":204474,"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/posts\/70553\/revisions\/204474"}],"wp:attachment":[{"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/media?parent=70553"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/categories?post=70553"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/tags?post=70553"},{"taxonomy":"tutorials_categories","embeddable":true,"href":"https:\/\/wpmudev.com\/blog\/wp-json\/wp\/v2\/tutorials_categories?post=70553"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}