access to "lost password" page and error when upgrading plugin

I have 2 questions, the first is that I can’t access the “lost password” page. This page is set up so that you have to login to see anything, so I have a “forgot password” access level set up that only has access to a few pages, but when someone comes to the site and clicks that link, they are redirected to the login page.

the other question, when I upgrade to the latest version of the membership plugin and then I log out, I only see a blank page, not sure what’s going on, but it’s breaking everything. I have a staging site set up and this is what you have access to, so you can try it if you want.