Appointments doesn't send mails

Hello

I’ve just set up the appointments plugin on WordPress 3.5.1 but i don’t receive any notification email when a new appointment is made.

I already set up the plugin to send notifications when a customer makes a new order.

I also tried to uninstall all the plugins except appointments and still not working.

How can i fix this?

Thank you.

Mon, 29 Apr 2013 19:24:18

Elliott Bristow
- The Bug Hunter
- 169 pts: Hero points 954 pts: Rep. points LEVEL 7
Hi @amarte,

Welcome to the forums!

Can you confirm your settings for the plugin please? Have you set “Send Confirmation Email” to “Yes”?
amarte
- New Recruit
- 53 pts: Hero points 4 pts: Rep. points LEVEL 0
Hello

I’m having the same trouble like this customer:

https://wpmudev.com/forums/topic/mix-of-paid-and-free-appointments-need-confirmed-status-on-both

I have set up “Send email confirmation” to yes.

I’m offering 3 paid services, and one free.

My settings are:

Auto confirm: yes

Payment required: yes

Confirmation email: yes

Admin notification: yes

I only can receive confirmations by mail when i set the payment required to off.

I wanna receive emails from my customers every time the request a date even if they didn’t paid yet. (Because i have one free service wich, obviously the customer is never gonna pay).
Elliott Bristow
- The Bug Hunter
- 169 pts: Hero points 954 pts: Rep. points LEVEL 7
Hi @amarte,

With paid services the appointment would not be deemed “Confirmed” until payment is made, therefore you would only receive the confirmation email after payment.

Hakans code tweak from the other thread would indeed fix this for occasions where the price is 0and therefore doesn’t require payment… this tweak could be further tweaked to mark ALL appointments as confirmed before payment as follows:
```
function app_auto_confirm( $status, $price, $service, $worker, $user_id ) {

$status = 'confirmed';

return $status;

}

add_filter( 'app_post_confirmation_status', 'app_auto_confirm', 10, 5 );
```
However I wouldn’t recommend this as it would mean you would have unpaid appointments marked as confirmed.
amarte
- New Recruit
- 53 pts: Hero points 4 pts: Rep. points LEVEL 0
Great! Thank you very much! That solved my problem.

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