Backup issue

Hi, is not automatically backed up. I don't understand why? In addition, it seems that something is wrong with the woocommerce part of the page. Sort by price doesn't work, filter by price doesn't work (slider), I can't find the button "Get system report" under My website> Dashboard> WooCommerce> Status, which makes me unable to submit support requests to woocommerce. Can you help?

Regards, Daniel