I have a question ……
I am in the process of defining some requirements for a Bot. The Bot will operate in several channels but most likely inside of Skype (providing answers to questions on a particular topic).
A feature request is the Bot providing the next available appointment. Is it possible for the Bot to provide the next available appointment in the conversation automatically?
Is it possible for someone to ask “When is the next available appointment on Tuesday?” and for the Bot to interrogate the Appointments+ schedule on Tuesday and return the value?
If that is even a possibility the next question is the possibility of someone confirming they would like to take that appointment and the necessary processes successfully firing.
I appreciate you taking the time to put in a reply, helping me understand the feasibility of this feature.
With kind regards,