How do i get avatars plug in to work

I Just bought the avatars plug in for my wordpress site 3.7 and bbpress forum 2.4.1. I thought it would just work.. but like so many of these things.. nothing.. nada… went to my profile and nothing there re add your avatar..

I came here because I am not a coder or techie and just thought this would work.. as usual I was wrong and it looks like another $12 down to drain…

Can you please email me at mark@markshaw.biz and either run through why its not working, or I would like a full refund.. I came here as I dont have the time to spend hours figuring things out, coding, spending time in support forums to get the answers….

Your product looked simple, looked like it would just work.. very upset and dissapointed..

Mark Shaw