I have joined your community and installed this product. The e-mail sent experiences a loss of for

My apologies if this is a second request. The previous attempt appeared to have a glitch when I sent it to you.

After creating a newsletter, I sent an email to my inbox. There is a loss of formatting in the e-mail received. Body text appears not to be formatted and it does not wrap my image. How can I rectify this please?

I have tried all of the “tips” that you recommended above to no avail.