Support System: Error #1101 – BLOB/TEXT column 'attachments' can't have a default

Hi, havving an issue getting Support System installed… seeing the following in error log:

[28-May-2016 16:29:46 UTC] WordPress database error BLOB/TEXT column 'attachments' can't have a default value for query CREATE TABLE x_x_support_tickets_messages (
message_id bigint(20) unsigned NOT NULL auto_increment,
site_id bigint(20) unsigned NOT NULL,
ticket_id bigint(20) unsigned NOT NULL,
user_id bigint(20) unsigned NOT NULL,
admin_id bigint(20) unsigned NOT NULL,
message_date timestamp NOT NULL default CURRENT_TIMESTAMP,
subject varchar(255) character set utf8 NOT NULL,
message mediumtext character set utf8 NOT NULL,
attachments text DEFAULT '',
PRIMARY KEY (message_id),
KEY ticket_id (ticket_id)
) DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci made by require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), incsub_support_check_for_upgrades, MU_Support_System_Model->upgrade_196, MU_Support_System_Model->create_tickets_messages_table, dbDelta, wpdb->print_error
[28-May-2016 16:29:46 UTC] WordPress database error Field 'qcount' doesn't have a default value for query INSERT INTO x_x_support_faq_cats (site_id, cat_name, defcat)
VALUES (1, 'General questions', 2) made by require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), incsub_support_check_for_upgrades, MU_Support_System_Model->upgrade_198, MU_Support_System_Model->update_faq_counts, MU_Support_System_Model->get_faq_categories, MU_Support_System_Model->fill_faq_cats_default, wpdb->print_error
[28-May-2016 16:29:46 UTC] WordPress database error Field 'qcount' doesn't have a default value for query INSERT INTO x_x_support_faq_cats (site_id, cat_name, defcat)
VALUES (1, 'General questions', 2) made by require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), incsub_support_check_for_upgrades, MU_Support_System_Model->upgrade_1981, MU_Support_System_Model->create_faq_cats_table, MU_Support_System_Model->fill_faq_cats_default, wpdb->print_error

When I tried running the CREATE TABLE sql via phpMyAdmin it fails with mssg:

Error #1101 - BLOB/TEXT column 'attachments' can't have a default value

( http://dev.mysql.com/doc/refman/5.7/en/error-messages-server.html#error_er_blob_cant_have_default )

Also, see http://dev.mysql.com/doc/refman/5.7/en/blob.html

BLOB and TEXT columns cannot have DEFAULT values.

We are running 10.1.14-MariaDB on a cPanel server… more DB details via email upon request.

Please advise asap =)

Cheers, Max