User Sync – problem with synchronization

Hello All,

This topic for everyone who has problem with sync when activated sub sites.

I will try to help you.

What I did:

I added feature for writing all actions (step by step) in plugin’s log file. It’s help me understand on which step you had problem.

What are you must do:

1. Select checkbox “Use Debug Mode” on main plugin page before select “Master” or “Subsite”.

2. You should activated Debug Mode for both sites – Master and Subsite.

3. Try connect Subsite to Master site.

5. Copy log files /plugins/user-sync/log/error.log from Master site and Sub site, then rename them to “sitedomain.log”

6. Send links for download these files from the contact form on page https://wpmudev.com/contact/ – with mark in subject [for Andrey]

7. Wait my response.

ATTENTION: Please, don’t attached these files or links on them in this topic, these files may contain PRIVATE information!!!