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wp admin loop

Seem to be a loop when access wp-admin, this seems to be on a few sites

Sun, 4 Aug 2019 10:57:04
  • Nastia
    • Ex Staff

    Hello Chez

    I hope you’re doing well!

    I could access the wp-admin of your site. The front-end, however, is blank. Please let us know more information about this issue. Is the page redirecting you after login?

    What were the last changes done on your site before this issue occurred?

    Please try deactivating all plugins first to see if this issue came from a faulty plugin. To do so, please access site’s folders via File Manager on cPanel or an FTP account, go to /wp-content/plugins/ and rename the /plugins/ folder to something else. It can be /plugins-deactivated/.

    Please check after this if the wp-admin redirect and if the front end is still blank. If all is well, create a new folder called /plugins/ and move other plugins in there, one at a time or in group, from /plugins-deactivated/. Each time , check if the redirect loop is back.

    If the issue still persists, please edit the wp-config.php file and add the following lines with your site’s domain name :

    define('WP_SITEURL','https://example.com');
    
define('WP_HOME','https://example.com');

    If there is the following line added in the wp-config.php, please try removing it:

    define('FORCE_SSL_ADMIN', false);

    Before doing the above steps, please have a site’s backup, just in case, if something will go wrong, you can always restore it.

    Let us know how it went!

    Kind regards,

    Nastia

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