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Installed Domain Mapping Plugin – now cannot login

I have just installed the domain mapping plugin and when I went to log back in to wordpress admin section, its says my username or password is not correct and it also says an error:

“ERROR: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress.”

I have cookies enabled and I have reset my password a couple of times yet still get an error.

Any ideas anyone?

Tue, 19 Jan 2010 16:02:19
  • craigedmonds
    • WPMU DEV Initiate

    Hi Andrew,

    1) Have you mapped any domains?

    I have not been able to map any domains because I cant login after installing the plugin.

    2) Which version of WPMU are you running?

    WPMU 2.8.6

    3) Have you tried clearing your cookies (browser)?

    I have deleted the cookies and I have also tried from a completely different machine and cannot login from there either.

    Kindest Regards

    Craig Edmonds

  • Sue
    • Ex Staff

    Hi Craig, I know you’ve tried it quite a few times but worth another try — just in case it does work.

    We’ve had some users have problems with their web browsers remembering their old stored password which has prevented them logging in if they change their password in your profile. They’ve had to really clear out their private data well (all cookies and stored passwords) and reload their web browser to get it to accept the new password.

    I would ask for another password reset. Then use a web browser that you haven’t used (Chrome, FireFox, Flock etc) and copy/paste the password directly from the email making sure no extra spaces included when copied.

  • craigedmonds
    • WPMU DEV Initiate

    Hi Sue,

    have done all of those suggestions and as mentioned have tried form different computers.

    I even have windows servers in various countries and have logged in with RDP and opened a browser to check and still cannot login.

    Kindest Regards

    Craig Edmonds

  • craigedmonds
    • WPMU DEV Initiate

    I know what the issue is now and I have fixed it.

    When you create a new instance of standard wordpress you edit the wp-config.php file and upload it to the server.

    So when I went to install wpmu I followed the same theory, I edited my wp-config.php file on my local drive, then uploaded it to the web server but of course got an error on install because with wpmu the wp-config.php file gets created automatically.

    So once I got wpmu working I mucked about for a few days with it and decided to install the domain mapping plugin which says in the install instructions…

    2) Edit wp-config.php and uncomment (remove the //) the following:

    //define( 'SUNRISE', 'on' );

    So of course, what did I do? I edited my local copy of wp-config.php and reuploaded and of course overwrote the server generated version of the wp-config.php file.

    Perhaps in the domain mapping install instructions you need to put “FIRST DOWNLOAD THE WP_CONFIG.PHP FROM THE WEB SERVER FIRST THEN REUPLOAD”.

    Looking at some other threads over at wordpress and around the internet, quite a few people (especially newbies) fall foul to this.

    Anway, thanks for all your replies and help.

    Now I can move forward again!!

    Happy days.

    Kindest Regards

    Craig Edmonds