New to the community? Start here

Widget Disappears

For some reason the plugin stopped showing up in the footer widget area today on a site I’m working on.

It was working yesterday and when I logged in today it was gone. It works on all other pages, just not the homepage.

Any idea why?

Thanks.

http://developer.creativ3group.com/trru

Sat, 19 Jan 2013 23:29:01
  • phillcoxon
    • The Crimson Coder

    For some reason when I look at the home page in firebug it is showing an extra 

    <html>
    
<head>
    
</head>
    
<body>
    
</body>
    
</html>

    … just before the close tag on the iframe.

    Have you tried replacing the code in the footer widget? Make sure there's no white space around the code?

    Quite strange that something is sticking the extra tags in there but shouldn't be too hard to spot

    [attachments are only viewable by logged-in members]

  • Tom Eagles
    • Syntax Hero

    Hi there @creativ3group

    There is definately somthing generating those extra tags there i am not sure whats happenng are you sure you havent made any changes at all?

    I am going to tag our developer as i tested this on my own install and havent been able to recreate this.

    Cheers

    Tom

  • Vladislav
    • Dead Eye Dev

    Hello,

    Thank you very much for sharing the link to a page exhibiting the issue. It appears there’s an extra “?wmode=transparent” added to the end of your Likebox IFRAME src attribute – seeing as the src url already was a query string before the “?wmode=transparent” got tacked to the end, the whole query failed. Removing the offending “?wmode=transparent” from the query string in Firebug fixed the issue for me and I was able to see your Likebox properly. Is it possible that you introduced a new piece of code (either PHP, ir Javascript) that could be triggering this behavior?

  • Tyler Orr
    • Site Builder, Child of Zeus

    Yes, I did install a carousel plugin that you can see a little bit above the footer (with company logos).

    When I deactivate this plugin the Facebook box shows up.

    You said that you removed “?wmode=transparent” from the query string in firefox. Is this something I can do it the backend files for Ultimate Facebook to allow it to work?

  • phillcoxon
    • The Crimson Coder

    My apologies – I didn’t think to glance up and see which group this was posted in.

    I haven’t used Ultimate Facebook yet myself so I’m not sure what the options are. Is there any option to turn transparency off in the widget settings?

    Are you using a single global footer widget, or is the footer on the home page set differently to other pages somehow?

    Actually, I have a sneaking suspicion… if you turn the carousel plugin off does the wmode=transparency disappear on the home page? It would be extremely strange if the carousel plugin was somehow modifying the like box code but would explain why it’s only not showing on the home page.

    If you want to turn it off for a minute and post here I can check in firebug if you don’t know how to do it yourself.

  • Tyler Orr
    • Site Builder, Child of Zeus

    There isn’t an option to turn off that mode in the widget settings.

    It’s all the same footer throughout the entire site.

    When I turn off the carousel plugin it does cause the wmode=transparency to disappear off the end of the code with the Like Box.

    Not sure how to fix this…

  • Tyler Orr
    • Site Builder, Child of Zeus

    Well, all I did was remove it from the JS file associated with the carousel plugin and it didn’t seem to mess anything up with the Carousel and the Facebook Plugin now works.

    Not sure why it was there in the first place…