Hello, we have a problem with the sequencing of checkout actions when paying with Paypal. The current sequence is
1) Start checkout
2) Choose shipping
3) Choose payment
4) Confirm purchase
The problem is , that after selecting paypal in the third step, it will redirect the visitor to paypal who will then pay there. After payment, Paypal will redirect the visitor back on our site, where he/she will have to click on “confirm purchase” again, to make the payment go through. Is this normal behaviour? Because it doesn’t seem logical to us.
Can we somehow do it the way that after the person will pay in paypal, it will just direct the person back on a standard thank-you page, not another confirmation page?