New to the community? Start here

I have a page that is pulbic, but it is appearing as blank unless viewed by admin

This is the craziest thing. I have a page that is published and public. I can see the page content when I’m logged in as Admin, but if I’m not logged in the page comes up blank/white, as it does for everyone who isn’t logged in as Admin. I’ve even recreated the page from scratch and renamed it thinking it was some sort of glitchiness, but that didn’t make any difference. The page has a couple of lines of text, and three buttons. What could possibly be going on with this page? I have no problems with any other pages loading and being visible. Thanks in advance for HELP! – Sherry

Thu, 6 Feb 2014 0:53:29
  • Vinod Dalvi
    • WP Unicorn

    Hi Sherry,

    I’m baffled. It’s only a couple of lines of text and 3 buttons. Just can’t see any of it!

    Does it contain any shortcode?

    Can you please try enabling WP_DEBUG mode and debug logging? To do this, just go to wp-config.php include this:

    define('WP_DEBUG',true);
    
define('WP_DEBUG_LOG',true);

    You might already have a line for WP_DEBUG, so just make sure it’s set to true. This will create a log file under wp-content/debug.log with detailed information.

    If you’d like to avoid end users seeing error messages, you can include this as well:

    @ini_set('display_errors',0);
    
define('WP_DEBUG_DISPLAY', false);

    This will prevent errors from being displayed, but you can still find them in the log file. For information on this, checkout this wpmu.org article.

    Let me know what errors if any you are getting!

    Best Regards,

    Vinod Dalvi

  • Vinod Dalvi
    • WP Unicorn

    Hi Sherry,

    Yes sure, i can do this for you.

    For that i will need admin credentials of your site.

    Can you send me your admin credentials please?

    – Send an email using our secure contact form on https://wpmudev.com/contact/

    – Select “I have a different question” from the dropdown

    – On the subject enter “Attn: Vinod Dalvi”.

    – Include the URL of this post in your message so that I may track this issue better

    – Include a link to your website

    – Include your admin credentials (username + password)

    – Include FTP Details

    Thanks,

    Vinod Dalvi