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eNewsletter install button not responding

The eNewsletter plugin is not installing. It displays the button ‘Install’ but does not respond when clicked, and no further messages are provided to me. Here is a short 1 minute video showing what happens: http://screencast.com/t/IfJ9WqpD70aD

Thanks for any help you can provide me.

Wed, 9 Apr 2014 2:15:56
  • Vinod Dalvi
    • WP Unicorn

    Hi @Nancy,

    Greetings and thanks for posting on the forums.

    I have tested it on my test sites ( Single and multi site ) using latest version of e-Newsletter pluign and it worked fine.

    I can see in your screen cast video it is not displaying e-Newsletter settings option which should be displayed as shown in the attached screenshot.

    You can just try on your development site deactivating all other plugins and using default WordPress theme like Twenty Thirteen as displayed in the flowchart on the following page to know which theme/ plugin is conflicting if any.

    https://wpmudev.com/manuals/getting-support/

    Kind Regards,

    Vinod Dalvi

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