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I can't get the featured image to show up in my "new events" tab

I think i check the above boxes or whatever to enable the feature image tab to show up, but I haven’t seen it. I need help.

Thu, 3 Apr 2014 1:40:01
  • Vinod Dalvi
    • WP Unicorn

    Hi @tony,

    Greetings and thanks for posting on the forums.

    Is the theme you are currently using supports post thumbnails?

    If not then you can add the following code in the functions.php file of your theme to add support of it.

    add_theme_support( 'post-thumbnails' );

    You will find more information about it on the following page.

    http://codex.wordpress.org/Function_Reference/add_theme_support#Post_Thumbnails

    Kind Regards,

    Vinod Dalvi

  • DavidM
    • DEV MAN’s Mascot

    Hi @tony,

    Per our email communication, I’ve accessed your site and made the adjustment Vinod mentioned previously, add that snippet to your theme’s functions.php file, after initial <?php.

    Given that, I was then able to see the Featured Image option when trying to add a new event.

    Something to consider though, the theme developers may have designed the theme to have the featured images disabled for a specific reason. You might want to contact them about that if you notice anything peculiar with them enabled.

    Could you let me us know how that works for you?

    Thanks!

    David

  • Vinod Dalvi
    • WP Unicorn

    Hi @tony,

    Where is the fuctions.php?

    You will find functions.php in the following path of your WordPress install.

    wp-content/themes/CoffeeShop/functions.php

    Where do i add it in the fuctions.php?

    You can add it anywhere in between opening <?php and closing ?> PHP tags but don’t add it in any function / class.

    I suggest you to add it either after initial <?php tag which is at the top of the file or at the bottom of the file.

    Regards,

    Vinod Dalvi

  • DavidM
    • DEV MAN’s Mascot

    Hi @tony,

    As Vinod mentioned, the file path to the functions.php in this case is:

    wp-content/themes/CoffeeShop/functions.php

    But you can also use the theme editor at Appearance > Editor.

    In this case, that’s what I used since it was quicker. You’ll see that line of code right after the initial <?php line. :slight_smile:

    Hope that helps. And if you have questions, just let us know. We’re here to help!

    Thanks,

    David

  • DavidM
    • DEV MAN’s Mascot

    Hi @tony,

    Hope you’re well today! :slight_smile:

    Sorry about any trouble with this one. Unfortunately, it’s entirely due to the theme you’re using.

    We can’t control how the theme chooses to display the events and in this case, it’s just left no feasible way to display the featured image.

    Can you try contacting the theme developers to see what they can do about it?

    It’s outside our control given the theme’s code. And even the change we’ve made thus far would be overwritten by theme updates so it’s best to go straight through the theme developer for that matter.

    To help illustrate that, you can try any of the default WordPress themes (Twenty Eleven, Twenty Twelve, etc) or even the vast majority of themes out there, and they’ll display the featured image just fine.

    Hope that helps, and I hope the theme developer’s willing to sort that.

    Cheers,

    David

  • tony
    • Design Lord, Child of Thor

    There isn’t anything more you guys can do?

    This isn’t that special a theme its seems to me. I don’t want to sound disrespectful and i do appreciate you guys actually coming back to address me on this forum, but the entire reason why i bought this plugin was so i could display my events in a visually appealing way. The theme folks are not going to help me. Please find a way to find you’re plug-in work for this app or give me a refund.

  • DavidM
    • DEV MAN’s Mascot

    Hi @tony,

    Thanks for your reply. :slight_smile:

    The problem here is actually the theme. You can see that for yourself by switching to a default theme like Twenty Thirteen or Twenty Fourteen.

    Those themes are basically designed so as to easily be used for testing purposes as they follow theme guidelines and best practices.

    Your theme doesn’t support featured images. We even went so far as to enable the feature in the theme’s code as an extension of good will. I hope that helps to see that it just wasn’t built to support them.

    There’s nothing further we can do in regard to that specific theme, I’m afraid. But we’ll gladly assist however possible in using the plugin itself.

    Hope this helps.

    Cheers,

    David