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Protected Content expiration emails

Hey guys.

I seem to be getting a weird error with the expiration emails. It will send out multiple emails to the same user stating that the membership has expired. It doesn't do it all at once but seems to send out one or two every day. There really is no consistency to it, but I included a screenshot of the emails I am receiving. Any thoughts on this one?

Thanks guys!

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Sat, 16 May 2015 13:47:46
  • Adam Czajczyk
    • Support Gorilla

    Hey Ryan,

    I hope you’re well today and thank you for your question!

    I’ve checked your site’s settings using the staff access you’ve granted. It seems like everything’s all right there, so I suspect this may be either a WP cron issue or a plugin conflict.

    That being said, could you please follow the steps below, checking for issue in question after each one?

    1. Disable a caching plugin and empty all caches

    2. Disable all plugins and then enable them one by one, after each activation checking for the issue

    3. Switch from WP cron to real cron.

    In order to perform step 3 please add the following line to your wp-config.php:

    define('DISABLE_WP_CRON', true);

    In your server’s admin panel (most likely cPanel or DirectAdmin) find a “Cron jobs” or “Cron settings” section. Create a new “cron job”, set a frequency and add the following command as a command to be executed:

    wget -q -O - http://yourwebsite.com/wp-cron.php?doing_wp_cron >/dev/null 2>&1

    Replace “http://yourwebsite.com” with your website URL (or the full WP URL if it’s installed inside a subfolder).

    Let me know if it helped!

    Cheers,

    Adam

  • Predrag Dubajic
    • Support

    Hey @Thomas,

    Have you tried Adam’s suggestion to see if it works for you?

    Also, it might be best if you open your own thread even if the issues seem closely related. That way it will remain independent of this one and ensure it doesn’t confuse issues.

    It also means the member who started this thread or anyone following it isn’t inundated with post notifications each time we respond to each other. A lengthy thread could annoy the original poster.

    This also allows us to better track and answer your questions to ensure we don’t miss any for you.

    When you are opening new thread you can add a link to this one for reference.

    You can start a new thread here:

    https://wpmudev.com/forums/#question

    Best regards,

    Predrag