Pro Site – user account created but no blog generating

I have set up Pro Site on my multisite but I am having trouble setting up a test blog. I get an email that one has been created but when I go to the url is it not found.

Could you please advise.

  • Michelle Shull
    • DEV MAN’s Apprentice

    Hi there, juice!

    Let’s walk this back a little. Can you create a new site via your Network Admin panel, without making a ProSite? Are you able to access that site after it’s created? If not, I think the issue here is in your network setup.

    1. Are you using sub-folders (yoursite.com/newsite) or sub-domains (newsite.yoursite.com)?

    2. Have you created a wildcard DNS setting to point *.yoursite.com to your dedicated IP address?

    3. Have you given that DNS setting 24 to 48 hours propagate?

    One of the three steps above is where folks usually get stuck in this process in the way you’re stuck now, check these out and let me know what you discover.

    Thanks, juice!

  • Michelle Shull
    • DEV MAN’s Apprentice

    Hey there, juice!

    If you’ve set up an A record pointing *.yoursite.com to your dedicated IP address, you should be in business soon, there’s a chance the domain still hasn’t propagated, although I would assume it would after 24 hours. Let me know if you find anything in your site configuration that raises a flag.

    Take care, juice!