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Facebook not mapping to correct field

Hi when I login using facebook it seems to map the my username to 'no. of children field'?

Any ideas why please?

http://familytraveller.com/my-account/

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Thu, 3 Mar 2016 7:19:22
  • Rupok
    • Ex Staff

    Hi robert475

    Hope you had a wonderful day.

    With Graph API 2.0 Facebook has removed the “username” field from the user data as retrieved from “/me”: https://developers.facebook.com/docs/apps/upgrading/#upgrading_v2_0_graph_api

    So if this plugin is actually pulling your username, than that will be weird.

    So I tried to investigate the issue further. Thanks for granting Support Access. I logged in your site with Support Access and went to edit My Account. But I could not find anything in the No. of Children field. Did you remove it manually? If yes, then please confirm.

    If no, then I assume this is happening due to browser auto-suggest feature or for some browser plugins. Can you please try from another browser and confirm if this is happening?

    Moreover, I signed up with my Facebook Profile in your site (I’ve already removed my account for privacy concern), then went to My Account page, No. of Children was empty.

    I’m looking forward to get your confirmation and resolve this issue as soon as possible.

    Have a nice day. Cheers!

    Rupok

  • robert475
    • Design Lord, Child of Thor

    Hi Rapok

    I havent removed anything in the children field.

    I have tried to login in using firefox – (using chrome originally) and the plugin doesnt even redirect me after logging in, the facebook button just disappears.

    Still no joy :slight_frown:

    Thanks for your help so far!

  • Kasia Swiderska
    • Support nomad

    Hello Robert,

    I have tried to login in using firefox – (using chrome originally) and the plugin doesnt even redirect me after logging in, the facebook button just disappears.

    I tried to replicate this issue on firefox, but it registers me fine, and fields are ok. No. of children is empty.

    When you check Firefox is it on normal or in incognito mode?

    kind regards,

    Kasia

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