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Website not displaying correctly when logged out of admin

Hi there,

I've started to customise the Spirit theme and noticed that, whilst the site displays ok when I'm logged in to the admin, once I log out, it doesn't display properly, at all.

Check out the screen shots.

Please can you look into this for me?

Regards,

Steve

[attachments are only viewable by logged-in members] [attachments are only viewable by logged-in members]

Thu, 3 Mar 2016 14:24:41
  • Predrag Dubajic
    • Support

    Hey Steve,

    Hope you're doing well today :slight_smile:

    I checked your site and it loaded properly for me, check the screenshot below.

    Can you try clearing your browser cache and see if it that makes any difference?

    If that doesn't help can you tell me which browser and OS are you using so I could try testing in same conditions?

    Best regards,

    Predrag

    [attachments are only viewable by logged-in members]

  • Predrag Dubajic
    • Support

    Hi Steve,

    I tried refreshing your site few times and was now able to see the issue you are referring to.

    There’s a 503 error in console which is usually server related, can you check with your host if everything is ok on their end.

    Also, this could be due to changes in .htaccess file, have you made any changes there?

    Best regards,

    Predrag

  • Steve - Just Think BiG
    • Thinking Bigger

    Hi Predrag,

    I haven’t changed anything in the htaccess file – the contents are as follows;

    # BEGIN WordPress

    <IfModule mod_rewrite.c>

    RewriteEngine On

    RewriteBase /

    RewriteRule ^index.php$ – [L]

    RewriteCond %{REQUEST_FILENAME} !-f

    RewriteCond %{REQUEST_FILENAME} !-d

    RewriteRule . /index.php [L]

    </IfModule>

    # END WordPress

    It looks ok to me. Does it look ok to you?

    I’ll check with my hosting provider.

    Regards,

    Steve

  • Steve - Just Think BiG
    • Thinking Bigger

    Hi Predrag,

    I’ve had numerous issues when trying to customise themes and I saw this post on the forum, which made me think that doing it this way may just remove much of the frustration I’ve been experiencing;

    https://wpmudev.com/forums/topic/easy-basic-upfront-theme-creation

    A few questions;

    1) Is this the correct way to create a blank child theme / blank canvas?

    2) Do I need to upload Upfront or does the code automagically ‘pull in’ the relevant data for the theme?

    3) Wouldn’t it make sense for WPMU DEV to provide a ‘blank canvas’ child theme, such as this one, in the first instance? Particularly as your goal is to create a theme where an understanding of coding/css is unnecessary.

    For anyone like me, with little experience of coding/css, this would be an excellent solution and far preferable than having to go through the creation of the child theme, myself, when it’s something that I’m not really confident about.

    I think this would be a very popular move.

    Kindest regards,

    Steve

    Kindest regards,

    Steve

  • Predrag Dubajic
    • Support

    Hi Steve,

    Creating a child theme like stated in that thread is not something tested and in theory it will work but we don’t know what issues it can cause and we can’t guarantee how it will work.

    We are actually working on theme builder for Upfront that will allow users to create their own themes from scratch but I don’t have any ETA when will this be released in public.

    Best regards,

    Predrag

  • Steve - Just Think BiG
    • Thinking Bigger

    Hi Predrag,

    Thanks for that.

    I must confess, I’ve had a lot of frustrations with getting Upfront to do what it’s meant to do and have abandoned using it on 3 projects, now, because of that. But I want to be using it as I love everything about it. It just doesn’t seem to be working for me when I’m customising an existing child theme.

    Obviously, all of the themes you provide are child themes for Upfront and creating child themes is deemed to be good practice in WordPress.

    The Theme Builder sounds great and seems like an obvious option to have, In fact, it would have been great to have had it from the start. Not knowing when it’s likely to be available is a little frustrating.

    Could a suggestion be put forward to create a simple blank child theme, like the one suggested in the thread, as a short term solution/option???

    Surely, you guys are best placed to provide something like this. It can’t be much different, in principle, to creating the child themes you have. Just far simpler and quicker, I would imagine.

    Just a thought, as I’m slightly reluctant to try what’s in the thread I mentioned – although I am very tempted to see if it overcomes some of the issues I’ve encountered.

    Regards,

    Steve

  • Predrag Dubajic
    • Support

    Hi Steve,

    I’m not sure why are the child themes giving you issues with your projects, are you using them all on the same server or you have them on different servers, perhaps it’s something in server settings giving you troubles?

    Could a suggestion be put forward to create a simple blank child theme, like the one suggested in the thread, as a short term solution/option???

    I will swing this buy the developers but can’t guarantee anything since theme builder is already in development so switching their focus will prolong release of the builder.

    Hopefully we will be able to figure out what’s happening with UF themes on your installations so you can use it’s full potential.

    Best regards,

    Predrag