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Appointments+ defaulting to first service

I entered a list of about 40 services but when we test it by having someone enter an appointment, the service always defaults to the first service on the list instead of the service that was selected.

Tue, 2 Aug 2016 22:36:09
  • Adam Czajczyk
    • Support Gorilla

    Hello Janet,

    I hope you’re well today and thank you for your question!

    I checked your site and it is actually working as it should. The point here is that this is the default setup so a user is expected to click on a “Show available times” button after selecting service and/or service provider. Otherwise the calendar is not updated and booking slots are not re-assigned to the selected service.

    You may override it with a simple change in shortcodes on “make-an-appointment” page. To do this, please edit that page and make sure that the [app_services] and [app_service_providers] shortcodes include “autrefresh=1” attribute:

    [app_services autorefresh="1"]

    [app_service_providers autorefresh="1"

    That way after customer selects the service and/or service provider the calendar is automatically refreshed and time table is updated to much selected criteria.

    I hope that helps!

    Best regards,

    Adam