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Can't view development site after setting up Defender

I get into the WordPress panel but cannot view any development site pages. All I get when I view site is the Coming Soon page that I set up through my theme.

Mon, 26 Dec 2016 16:08:30
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  • Rupok
    • Ex Staff

    Hi Leigh Ann,

    So sorry for the inconvenience you are having. Can you please tell us on which folder is your development site? Is it inside a sub-folder inside your root folder? If yes, then can you confirm if you enabled “Prevent PHP Execution” inside Defender?

    As a quick workaround, can you please disable all protection steps you did through the Defender plugin and check enable those hardening steps one by one and check at which step, your access to your development site is gone? Please let us know that step.

    I asked about “Prevent PHP Execution” method specifically because it stops PHP Execution from any folder except native WordPress folders. So if your development site is inside a sub-folder, chances are high that this is causing this which is expected. But other hardening rules might be causing this to secure your main site.

    Please let us know how it goes. If the issue is not resolved after this, we will be glad to investigate further.

    Have a nice day. Cheers!

    Rupok

  • Leigh Ann
    • New Recruit

    It looks like the .php files are in a subfolder, including admin.php. I’m a newbie and am not sure where to find the whole development site file directory. usually i type in the url then /wp-admin and it takes me to the WordPress panel and I can access all the site pages as the administrator. Shall I go ahead and do the steps that you suggest?