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Buy Events Ticket is not working with Marketpress integration

I have Events Plus connected to Marketpress on one of my client’s website. When I test it, the registration works, but once I process to “Checkout” and click “Next Step” button to go to the “Review Order/Payment” step, the page just spins and spins and next actually loads the next page. Can this be looked into?

I have moved the site from http to https. There is a mixed content error in the console. I have also installed the SSL Insecure Content Fixer plugin. But nothing fixes.

Thu, 22 Mar 2018 18:23:50
  • Ash
    • Code Norris

    Hello Naj

    We have sent your issue to our second level support team. Please note that, they deal with more complex issues, so there might be little delay. We appreciate your patience on this.

    One more thing, can we do some testing in this site or you would like to create a staging site? If so, would you please send me your admin login and cPanel details of staging site so that I can pass to the developer?

    You can send me privately in the following format:

    1. Please go to https://wpmudev.com/contact/#i-have-a-different-question

    2. Select “I have a different question” if not selected

    3. In subject line put “Attn-Ash” (this will ensure that the email is assigned to me)

    4. Provide the wanted details.

    5. Add the thread link in the message so that I can track.

    Have a nice day!

    Cheers,

    Ash

  • Panos
    • SLS

    Hey Naj ,

    I tried this on the staging site but I could not replicate. I tested twice, and both times the order was created. You can try it too on your staging site.

    I would need to do some investigation on your live site and would need admin and ftp access for live site too. You can send this info in as Ash described above? This time you can assign to me so in subject you can use :

    Subject: “Attn: Panos Lyrakis”

    Thanks!