Snapshot Connection time out issue

I’m currently runnng a snapshot and it’s timing out in the files section at even 300 execution time. I’ve set it to 600 and doing another run now, but still at 300 it shouldn’t surely be doing that :disappointed:

  • Luís Lopes
    • QA

    Hi Claudio,

    Hope you’re doing well today!

    I needed to exclude two plugins from the backup because they seems to be conflicting for some reason: Popup Maker and Rev Slider.

    This was done in Snapshot -> Settings, under the Global File Exclusions section. After this the backup was done as expected, you can check the backups I made in Snapshot -> Snapshots. Can you test in your side too?

    Cheers, Luís