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[Smush Pro] Lazy load and CDN cause major issues

Lazy load and CDN cause major issues.

On one site, dev.blaircomm.us, the “Lazy Load” feature caused essential parts of the portfolio images to dissappear—they do not load. Disabling this feature seems to help—but I have not tested all the pages yet.

On the other site, wattcommstage.wpengine.com, using the CDN feature corrupterd the structure of the whole site. It affected the PHP structural code, the font loading substituting other fonts for loaded Google fonts and messed with the image structure. This feature does not work with WordPress websites in my tests. I have not fully vetted the whole site without this feature yet as I had to resore it from scratch.

I will test all structures and features against the Google benchmarks for before and after.

We develop WP websites. I would like feedback from you as I think you software might be beneficial overall — especially rhe CDN aspect, but it doesn’t all work for me. The payment begins on 17 Jan, so I want to resolve it before then.

Thank you.

— Michael Blair

Fri, 27 Dec 2019 20:46:06
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  • Nithin Ramdas
    • Support Wizard

    Hi BLAIRCOMM ,

    On one site, dev.blaircomm.us, the “Lazy Load” feature caused essential parts of the portfolio images to dissappear—they do not load. Disabling this feature seems to help—but I have not tested all the pages yet.

    Sorry to hear about the anomalies noticed. This is quite common to occur if the portfolio images already have out of the lazy load settings enabled, in such cases, images won’t load due to conflict when Lazyload is enabled in Smush. Excluding the portfolio image class/ID or the page via the Smush Lazyload settings would be the way in such use cases.

    If you could point out the page link where you have the portfolio image, and enable support access to the mentioned website we could further check regarding this.

    On the other site, wattcommstage.wpengine.com, using the CDN feature corrupterd the structure of the whole site. It affected the PHP structural code, the font loading substituting other fonts for loaded Google fonts and messed with the image structure.

    That’s odd, it shouldn’t affect the PHP structural code. Also if there were any issues notice once Smush CDN was enabled, deactivating should resolve the issues noticed.

    In general, it would be better to troubleshoot issues specific to one website per each ticket, however, could you please share a screenshot regarding the anomalies you notice with Smush CDN? And also enable support access so we could give a quick look?

    You can grant access for your both websites from WPMU DEV > Support > Support Access > Grant Access, or check this manual: https://wpmudev.com/docs/getting-started/getting-support/#chapter-5

    Please let us know once you enable access so that we could get this sorted asap. Have a nice weekend.

    Kind Regards,
    Nithin