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[Hosting] Increase execution time to 500

Hi,

I am running api job importing products from mu supplier having issues uploading images. is it possible to increase it i know live chat said it is set on all.

Sun, 2 Jun 2024 22:22:39
  • Luis Cárdenas
    • Staff

    Hello Upshot Firm

    We hope you’re doing well.

    Since we are managed hosting some of our server values are fixed to an specific value and we cannot change that for any site. You can see here that Max execution time is one of them, is set to 300 for all our members hosted sites. https://wpmudev.com/docs/hosting/overview/#max_execution_time

    So, in this case you’ll need to check with this supplier if they are not able to work with that value set at 300 or if they can offer a workaround, since unfortunately we cannot modify it.

    Regards,
    Luis

  • Adam Czajczyk
    • Support Gorilla

    Hi Upshot Firm

    Thanks for response!

    Execution time of 300 means 5 minutes and it’s actually a PHP script execution time rather than “dowload time”. Even the high quality images shouldn’t really cause any script to require over 5 minutes to work. Unless there’s e.g. some “on the fly” generation/modification of those images happening (e.g. thumbnails generated in real time or some watermarks added in real time).

    Is there something like that happening? Or do you mean just regular loading image into the page?

    Which plugin (or theme) states that requirement for max_execution_time to be set for more than 300?

    Kind regards,
    Adam