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Can't logn from wp-admin

Can’t log in to my site. The login page just refreshes. After trying to do a password reset, getting:

Could not save password reset key to database.

Mon, 7 Jan 2019 15:18:56
  • Nastia
    • Ex Staff

    Hello Emmanuel

    Hope you’re doing well!

    Would you please try to login to your site? The issue has been resolved, our sys-admins has fixed the issue and have cleaned up the hard disk from the log files that were taking lots of space.

    Let us know if you have any further questions!

    Kind regards,

    Nastia

  • Carlos
    • The Incredible Code Injector

    Hi,

    Yes, I’m able to login? Was the log file an issue with my site or is there something I need to do?

    The support rep had me delete wphb-cache folder – will that come back automatically?

    I’m getting a lot of Defender 404 lockout notices all day for an events plugin, it seems, which I removed last week – maybe this is why the log file is full?:

    We’ve just locked out the host 169.48.66.93 from https://mysite.com due to more than 20 404 requests for the file /events/action~stream/tag_ids~110,145,102/request_format~html/cat_ids~1394/. They have been locked out for 300 seconds.

  • Dimitris Kalliris
    • Support Team Lead

    Was the log file an issue with my site or is there something I need to do?

    Some Cron logs were causing the disk to become full. We changed the rotation period and rotate the logs to keep only the last part of them, so you don’t have to do anything about it.

    The support rep had me delete wphb-cache folder – will that come back automatically?

    Yes, as long as HummingBird is building new cached pages, it will create this folder again and save these in there.

    I’m getting a lot of Defender 404 lockout notices all day for an events plugin, it seems, which I removed last week – maybe this is why the log file is full?:

    This could be a reason for it, yes. Are you still having this issue, even though the plugin is deleted? If so, please do create a separate thread about it, as we’re keen on having one issue at a time, so we can better handle them. :slight_smile:

    Warm regards,

    Dimitris