Change email recipient

I have looked for everywhere and didn’t find a way to change the email recipient for the Contact Widget. Can I do that? And, if yes, where? And can I set up more than one recipient using it?

Thanks!

  • marcelo_rocha
    • Design Lord, Child of Thor

    Hello, Timothy.

    Thanks for your reply. The problem for me here is that when I click on “Enable” option I have to specify the email recipient using the subdomain created in my multisite for that site like here. I can’t change it to “user@othersite.com”, for example. And probably I can’t specify more than one email for receiving the message from the form, is that right?

    I’m testing other email plugins here as you suggested to me in another topic (“Save message in the database:wink: but I would like to use the Contact Widget in some situations because of its simplicity and easy of use. Its installation is very simple but I can’t make it work as I’m not providing an email with that subdomain for the users of that multisite and they have their own email addresses that I would need for the contact purposes. I really can’t figure out how to use the Contact Widget in a multisite installation so…

  • marcelo_rocha
    • Design Lord, Child of Thor

    Well, sorry. After trying many times and changed the “Admin email” field with several emails I have and didn’t find any message sent from the Contact Widget form I believe am facing some problem here. It’s so simple and so easy but it’s not working form me… I’m going to try and testing in other ways so…

  • Timothy
    • Chief Pigeon

    Hey again.

    I can’t change it to “user@othersite.com”, for example. And probably I can’t specify more than one email for receiving the message from the form, is that right?

    This is usually one of those noreply addresses you get from companies, so its like your company letting them know someone contacted them through your form.

    One more question, sorry: for where (which email) the form is sending the message? I didn’t find it anywhere… :slight_smile:

    Not sure what you mean here? Are you asking where the mail is being set to?

    To send it to multiple different addresses then you can add a comma delimited list of email addresses to Admin Email (optional) part of the form.

    like:

    email@domain.com, email2@domain.com.

    Well, sorry. After trying many times and changed the “Admin email” field with several emails I have and didn’t find any message sent from the Contact Widget form I believe am facing some problem here. It’s so simple and so easy but it’s not working form me… I’m going to try and testing in other ways so…

    Do you have Captcha enabled?

    If so then disable it. Or add the API details for it.

    Otherwise it won’t work.

    Thanks.

  • marcelo_rocha
    • Design Lord, Child of Thor

    Hello, Timothy.

    Thanks for your reply once more. I know the Contact Widget is very simple and this is its better attribute but probably I’m having some trouble here in my installation. All you have said is the normal behavior and if it’s not working here in this way I’m sure some problem in my environment is responsible for that. I have to make another site today and will be using it in a fresh installation firstly of all other plugins to see what happen…

    Regards,

    Marcelo Rocha.

  • Timothy
    • Chief Pigeon

    Well the email should be sent using wp_mail() which I believe utilises the PHP function for mail.

    If you site sends out emails when people register, then it should work just fine for you.

    So isn’t it working on your current site? Let me know if it works on that other site?

    Thanks.

  • marcelo_rocha
    • Design Lord, Child of Thor

    Hello, Timothy.

    Sorry for only reply you now. I have installed another site in two different servers and can’t receive any message from the Contact Widget form. I have no idea why and it’s so simple to install and to apply. But probably I missed something…

    Here you are the image of the widget: Widget Image. As you can see I didn’t enable the captcha.

    The addresses of the two installations of the same site with the Contact Widget form are:

    http://www.aptaengenharia.com/contato/

    http://teste.atriumdesign.com.br/contato/

    Both are exactly the same site installed in different servers.

    I have many other options for using in this contact page but I would like to know what is getting wrong there in the way that a so simple widget is not working for me.

    Thanks!

  • marcelo_rocha
    • Design Lord, Child of Thor

    Hey, Timothy.

    The real site is http://www.aptaengenharia.com/. The client has to send me the content and I have to fix some details, but this is just the real WP installation. The other address I’ve sent you is the exact copy of it but installed in another server, only for testing if it could be some server configuration issue.

    But I’ve solved the problem! Not me, to tell you the truth, but I’ve found a plugin that makes everything work perfectly. Its name is WP Mail SMTP. It reconfigured my system and the only thing I had to do was to specify some email options and all my tests sites are working with the Contact Widget with no difficult. Thanks for your comment “…the email should be sent using wp_mail()…” because after reading that I started to look for the reason my messages are not being sent and I’ve found this article using Google: How to Send Email in WordPress using the Gmail SMTP Server that helped me to find the plugin.

    Very cool. Thank you very much for your cool assistance! :slight_smile:

    Regards,

    Marcelo Rocha.

  • Timothy
    • Chief Pigeon

    Excellent, glad you resolved this.

    There must have been some issue with mail on the server, using the plugin you have uses SMTP rather than the php mail options.

    I really should have mentioned a plugin like that, sorry I didn’t suggest it sooner.

    Anyway, its great it’s all sorted now!

    Take care.