CoursePress Pro greys out when enrolling in course

When anyone clicks to enroll in a course the background becomes blurry including the popup that says they were enrolled.

  • Tyler Postle
    • Recruit

    Hey vtechteam,

    Hope you’re doing well weekend!

    This sounds like it might be a theme conflict. Have you tried temporarily swapping to the default 2015 or 2016 theme? See if it still makes the popup blurry there as well.

    This will help us narrow down the cause.

    If you could grant support access then I can have a closer look.

    You can grant support access via WPMU DEV > Support > Support Access > Grant Access.

    I found your courses page but it doesn’t look like any courses are available for enrollment right now so I’m not able to test it.

    Look forward to hearing back.

    Cheers,

    Tyler

  • Tyler Postle
    • Recruit

    Hey vtechteam,

    Sorry I should have been more specific, are you looking in your WP dashboard? I’ve attached a screenshot to illustrate :slight_smile:

    FYI, I tried it on another site and the Congratulations pop-up worked but it seemed to be slow.

    This site have the same theme or a different theme?

    Talk to you soon!

    Cheers,

    Tyler

  • Tyler Postle
    • Recruit

    Hey vTechTeam,

    Looks like you have some js errors occurring within CP due to the theme conflict. Your theme appears to be a custom one. Could you send in a copy of it directly to contact@wpmudev.org.

    Make the subject line “Attn: Tyler Postle“. This will ensure it gets assigned to me :slight_smile:

    Then we can do further troubleshooting on our sandboxes.

    As for Membership question, yes you can.

    If you activate the URL Protection module and protect /courses/ then it will protect your main courses archive page and every page within it.

    Alternatively, you can use the custom post types option and protect all the post types associated with CoursePress which includes:

    -Course

    -Unit

    -Module

    -Certificates

    -Module_response

    -Notifications

    -Discussions

    Whichever membership you allow to see those will be the only one that can access courses.

    Hope this helps and look forward to hearing back!

    Cheers,

    Tyler

    PS. We have a good post on using Membership 2 with CoursePress that you might be interested in: https://wpmudev.com/blog/membership-2-coursepress-pro/

  • vTechTeam
    • Design Lord, Child of Thor

    Hi Tyler

    I sent the theme files as requested to the email listed. On the membership I will see what that does. I use instamember as my membership plugin and cannot switch to yours because of integration’s done with a third party. Hopefully we can still make this work. :slight_smile:

    Terry

  • Tyler Postle
    • Recruit

    Hey Terry,

    Looks like it was a CSS conflict, can you try adding the following CSS to your custom stylesheet:

    #wp-footer.cp_blur {
    -webkit-filter: blur(0px);
    -moz-filter: blur(0px);
    -o-filter: blur(0px);
    -ms-filter: blur(0px);
    filter: blur(0px);
    }

    If you don’t have a custom stylesheet yet then use this plugin here: https://en-ca.wordpress.org/plugins/simple-custom-css/

    This will remove the blur from the popup itself, there will still be blur to the background to make the popup standout more.

    Hope this helps! Any further questions just let us know.

    Cheers,

    Tyler