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defender is blockein managewp worker plugin

Hi there,

I’ve got the same problem on many sites. Defender is blocking managewp though the sites can’t reconnect. Deactivating Defender resolves the issue but thats not the goal. I need both plugins. Is this possible?

Kind regards

Sandra

Sun, 10 Dec 2017 16:58:40
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  • Sandra
    • Design Lord, Child of Thor

    Next website – same problems. Defender stops managewp from working. Every time I deactivate Defender, managwp worker runs without any problems. If I activate Defender, the connection to worker stops. I need a solution.

  • Paul Kevin
    • Neo

    Hello Sandra ,

    Hope you are well today. Kindly provide more information to be able to assist you with this. If you have set up “Prevent PHP Execution” you can add the file name managewp uses to exclude it from the Defender rules under the “Add Exception” button (Will will have to revert this rule). Please also send your site details via our safe contact form https://wpmudev.com/contact/#i-have-a-different-question using this template:

    Subject: “Attn: Paul Kevin”

    – WordPress admin (login url/username/password)

    – FTP credentials (host/username/password)

    – cPanel/Plesk credentials (host/username/password)

    – link back to this thread for reference

    – any other relevant urls

    Warm Regards

    Paul Kevin

  • Sandra
    • Design Lord, Child of Thor

    Hello Kevin,

    thanks for your reply which is more helpflull.

    Yesterday I used the chat and another support member gave me the solution to whitlist the ip from worker plugin. That works fine.

    Problem is solved.

    Thank you.

    Kind regards

    Sandra