[Defender Pro] I can’t access WP Admin.

I get this message when I try to access my site’s WP Admin:

“Sorry, you are not allowed to access this page.”

  • Prathamesh Palve
    • Tech Support Team Lead

    Hello Matt ,

    I am really sorry to hear that you had issues accessing the masked login after activating the Masked Login module from the defender. I would like to investigate this further and would need the hosting access to check that deeply. As this is a public forum, you must send us your details through our secure contact form https://wpmudev.com/contact/#i-have-a-different-question using this template:
    Subject: “Attn: Prathamesh” –

    – Hosting Access (Host/ Username/Password)
    – link back to this thread for reference

    Please update me in the thread here once you send the access so I get notified of the same. I am looking forward to hearing from you.

    Regards,
    Prathamesh Palve