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Error in whmcs: "No matching admin user found" but user and wordpress gets created & D

Hey,

I get an error when I want to accept an order.

“No matching admin user found”

But the user and his website are created in my wordpress multisite install.

How can I fix this? In an other install it works fine, the only difference I can see is that the new domain uses ssl.

Another question I have is about assigning domains to the user’s website. How does this work exactly?

Do I need to install the domain mapping plugin? or is this handled by the WHMCS MU Provisioning?

It is kind of confusing in your description. What I want to achieve is when a client orders his website and a domain that it gets mapped automatically. I can’t seem to figure out how this can be achieved.

Thanks in advance!!

Ilyas Deckers

Mon, 4 Jan 2016 13:29:51
  • Ilyas
    • New Recruit

    Thanks for the quick reply!

    I have found the problem but another one came along

    Invalid data or no response: The receiving plugin may not be activated at: http://build-it.cc

    When I look at the module logs I noticed that the primary ip is wrong

    Array

    (

    [0] => <html><head><META HTTP-EQUIV=”refresh” CONTENT=”0;URL=/cgi-sys/defaultwebpage.cgi”></head><body></body></html>

    [1] => Array

    (

    [url] => http://build-it.cc/

    [content_type] => text/html

    [http_code] => 200

    [header_size] => 292

    [request_size] => 959

    [filetime] => -1

    [ssl_verify_result] => 0

    [redirect_count] => 0

    [total_time] => 0.004553

    [namelookup_time] => 0.001125

    [connect_time] => 0.00189

    [pretransfer_time] => 0.001963

    [size_upload] => 712

    [size_download] => 111

    [speed_download] => 24379

    [speed_upload] => 156380

    [download_content_length] => 111

    [upload_content_length] => 712

    [starttransfer_time] => 0.004451

    [redirect_time] => 0

    [redirect_url] =>

    [primary_ip] => 149.210.235.249

    [certinfo] => Array

    (

    )

    [primary_port] => 80

    [local_ip] => 37.97.144.178

    [local_port] => 42845

    )

    [2] =>

    )`

    this IP is my old IP, could it be that this IP is cached somewhere?

    [primary_ip] => 149.210.235.249

    it should be 149.210.236.95, I double checked all the settings and everything seems to be right.

    Thx in advance!

  • Kasia Swiderska
    • Support nomad

    Hello Ilyas,

    Previously this error occurred when WHMCS and WordPress installation were on the same severe and there was firewall that prevented them to communicate – but it would show

    [http_code] => 400 or [http_code] => 500 – but in your case it’s 200. I will need to ping plugin developer to get his valuable opinion on this matter.

    kind regards,

    Kasia

  • Ilyas
    • New Recruit

    They have never been on the same server, whmcs runs on a dedicated server. It was something dns related it solved itself. What I did was giving my wordpress multisite a dedicated IP. Before that it had a shared.

    What happened with the new IP; It propagated correctly but slowly. Much slower than normal. When whmcs tried to acces the plugin the dns pointed whmcs to the old IP.

    Thanks!!

    Ilyas