Forminator conflicts with a theme

Forminator is conflicting with the theme. The form is not showing on front end pages

  • Patrick Freitas
    • FLS

    Hi Alex Novik

    Sorry to hear you are having this problem.

    I would like to update that we escalated this to our Second Line Support team. Once the agent replies to the ticket, you will receive a notification.

    Note, the second line support deal with a more complex situation, and it can cause a delay in the response.

    Thank you for understanding.
    Best Regards
    Patrick Freitas

  • glaubersilva
    • Ex Staff

    Hi Alex Novik

    The motors theme note this:

    This theme requires the following plugins: Custom Icons by Stylemixthemes, Motors – Classified Listings, STM Importer, STM Post Type and WPBakery Visual Composer.

    I noticed on the browser console that the theme was generating errors like this:

    Uncaught ReferenceError: STMListings is not defined

    Observing this I suspected that the error was being generated by the fact that the “Motors – Classified Listings” plugin was deactivated since it is one of the mandatory plugins for the theme to work correctly and has in its name the same term (“Listings”:wink: presented in the browser console.

    So I activated the plugin and Forminator started to display the form normally.

    To avoid other problems like this, I recommend that you also activate the other plugins required by the theme.

    Kind regards,
    Glauber Silva