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Forminator Form not showing

I’ve set Forminator form in a page, but it’s not showing on the page when Hustle is active. Need help

Sat, 6 Apr 2019 4:32:49
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Forminator Pro
  • Bamboo Kit
    • The Crimson Coder

    Hello, Thomas

    I hope you’re well today and thank you for reaching out to us.

    While I was inspecting the form I noticed that in Form Setting -> Behaviour -> Rendering -> Load form using AJAX has turn on which causing the issue and create conflict with hustle pro.

    However, in order to fix this issue please kindly turn this setting off.

    If the problem still occurs, feel free to contact us anytime in this ticket.

    I also attach the screenshot where you can locate the Load form using AJAX setting.

    [attachments are only viewable by logged-in members]

    This is when Load form using AJAX has turn off

    [attachments are only viewable by logged-in members]

    I will also report this issue to our developer team for further investigation about Hustle Pro.

    Kind regards,

    Bamboo

  • Bamboo Kit
    • The Crimson Coder

    Hello, Thomas

    I have inspected through the conflict by exporting all your setting from Forminator and Hustle Pro and tested on my site but couldn’t replicate the issue so in this case I believe that it is a specific site issue.

    I advise you to perform a conflict test again, including a theme change to a default theme or creating a staging site.

    First, create a recent backup in case you lose any settings during the test and have to restore to a previous working state.

    Then deactivate all plugins, activate a default theme like TwentySeventeen, clear all caches and check again if the issue is still there. If not, it means that something is conflicting, so start activating the remaining plugins and theme, one by one this time, checking every time for the reported issue, until you reproduce the issue, thus finding the conflicted combination.

    The following flowchart image can assist you during this test: https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

    If this is a live website with traffic, I’d rather advise to create a staging environment, meaning a complete and exact copy of this installation into another location/folder in the same server, using a separate database, and perform the test in there instead without worrying about the live site. Reference: https://wpmudev.com/docs/getting-started/getting-support/#chapter-2

    Hope this help :slight_smile:

    Cheers,

    Bamboo