Google Maps plugin settings appear briefly, then disappear…

Hello, I have now installed the google maps plugin on two different test sites and am not sure what I'm doing wrong. No matter what I try, I cannot access the settings for the plugin. I can see the settings page for them – but when I click on google maps, I see the settings appear for a second and then disappear. I have deactivated all the other plugins as well to see if something was conflicting and same result. Any ideas what the issue might be?

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  • 1062
    • WPMU DEV Initiate

    I have literally deactivated everything I can. Only 2015 theme is active and your wpmu dashboard plugin (which I also deactivated initially to test – same result either way). Nothing seems to make it work. And this is on two separate installs.

  • Sajid
    • DEV MAN’s Sidekick

    Hi @1062,

    Hope you are doing good today :slight_smile:

    I am sorry for inconvenience, I could reproduce this issue on my own site and also can see its already a reported bug.

    Our developers are already aware of it and working on it to fix this issue. We will soon release a fix of this issue.

    If you need a hotfix then download the attached file.

    Unzip/extract it and upload to following location via FTP or FileManager by replacing the existing one.

    wp-content/plugins/wpmu_dev_maps_plugin/inc/external/wpmu-lib/js/

    Take care and have a nice day :slight_smile:

    Kind Regards,

    Sajid J

  • Rupok
    • Ex Staff

    Hi 1062

    I hope you don’t mind me chimming in here. I just tried the fix on my live test site and it worked perfect. So it should work on your site too. However, as it’s not working, I need to check in detail.

    Can you please send me message with FTP access credentials through our secure contact form here: https://wpmudev.com/contact/

    Subject: “Attn: Rupok”

    – WordPress admin Username

    – WordPress admin Password

    – Login URL

    – Link back to this thread for reference

    – Any other relevant URLs

    Select “I have a different question” for your topic – this and the subject line ensure that it gets assigned to me.

    [attachments are only viewable by logged-in members]

    Moreover, would you mind allowing support access so we can have a closer look at this?

    To enable support access you can follow this guide here:

    https://wpmudev.com/manuals/wpmu-dev-dashboard-enabling-staff-login/

    Have a nice day. Cheers!

    Rupok