[Google Maps] "This Page Can't Load Google Maps Correctly" Error

We have a website at amherstridge.com that makes use of the Google Maps API Plugin. However when any user accesses the page they see a message stating “This page can’t load Google Maps Correctly.” The console within Chrome DevTools then shows three potential issues.

1. Google Maps JavaScript API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys

2. Google Maps JavaScript API warning: InvalidVersion https://developers.google.com/maps/documentation/javascript/error-messages#invalid-version

3. Google Maps JavaScript API warning: SensorNotRequired https://developers.google.com/maps/documentation/javascript/error-messages#sensor-not-required

However, we have already tried upgrading the Google Maps API Plugin to the latest version, and we have put in a freshly generated (from yesterday) Google Maps API Key. We are therefore not sure why the maps still are returning the errors.

  • Jayman Pandya
    • Recruit

    Hi TotalManagement,

    I am sorry for the inconvenience caused. When i accessed your site through Staff Support Access, I was not able to find the API key in the Google Maps Plugin Options page. This page can be accessed via MySite -> SiteName -> Settings -> Google Maps Pro. (Screenshot attached)

    [attachments are only viewable by logged-in members]

    Please add the API key in the settings section and recheck. Please write back to us on this thread if the error persists.

    Thank you

    Jayman