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I cannot send emails with smtp

Hi there, i cannot send emails with smtp and sometimes also cannot with the php mail. I have this issue also in another site, i check the setup, and the plugins send “the configuration is ok” but when i tried to send now, the plugin say that the message cannot send.

With the php mail sometimes the plugin have the same issue that smtp…

Mon, 7 Nov 2016 7:35:38
  • Kasia Swiderska
    • Support nomad

    Hello Diego,

    PHP mail and SMTP are two different services – php mail is PHP function for sending emails, it can be very often block by hosting providers, there is more possibility that mails from it will treated like spam.

    That is why SMTP is used instead – this allows to user real email and real mail server to send mails.

    Because test connection is OK for your email settings I will assume that it is correct – but I noticed that you are trying to send all your emails at once.

    This might be reason why your email server is blocking it – try send emails in smaller batches. Like 60 emails per hour with 1 minute break between them:

    [attachments are only viewable by logged-in members]

    Also ask your email provider if your emails account can be use to send mass emails. Some providers are not allowing to do that.

    Let me know how it goes.

    kind regards,

    Kasia