I have no restores available after I run snapshots to my local server?

The following table shows version information about your server. When contacting support it might be helpful to provide this information along with your specific issues.

WordPress Version 3.5.2

PHP Version 5.3.13

MySQL Version 5.1.39

Is Multisite No

WP_CRON Snapshot uses WP_CRON to run automated backups. If you have disabled WP_CRON via your wp-config.php you will not be able to schedule snapshots.

WP_CRON Enabled.

WP_CRON Lock timeout: 60

_SESSION Snapshot uses _SESSIONS to store temporary information about database tables and files during the backup and restore processing. Sessions are a default part of PHP.

Session save path: /tmp

Session save path is a valid directory.

Session save path is writeable.

Folder Permissions Writable (0755) – /wp-content/uploads/snapshots

Writable (0755) – /wp-content/uploads/snapshots/_backup

Writable (0755) – /wp-content/uploads/snapshots/_locks

Writable (0755) – /wp-content/uploads/snapshots/_logs

Writable (0755) – /wp-content/uploads/snapshots/_restore

OpenSSL The OpenSSL Apache module is require to make secure connections with destinations like Dropbox and Amazon AWS.

OpenSSL installed

cURL cURL is used when connecting to remote destinations like Dropbox and Amazon AWS.

cURL installed

Version: 7.18.2

SSL Version: OpenSSL/0.9.8g

Libz Version: 1.2.3.3

Protocols: tftp, ftp, telnet, dict, ldap, ldaps, http, file, https, ftps, scp, sftp

PHP runtime information

Display Errors 1

Error Reporting 4983 – E_ERROR, E_WARNING

Magic Quotes Off

Max Execution Time (seconds) 30 The value displayed can be adjusted by Snapshot PHP scripts.

Memory Limit 40M – WP_MEMORY_LIMIT defined by WordPress wp-config.php.

Open Basedir Off

Safe Mode Off

ZLib Compression Off

  • Jack Kitterhing
    • Code Norris

    Hi there @Dermot Murphy

    I hope you are well today and thank you for your question.

    Could you let me know please how your using snapshot, just you save about your local server, but I’m showing here it’s installed on a live site, are you trying to take your snapshot from your live site and use that on your local server?

    Please advise.

    Thank you!

    Kind Regards

    Jack.

  • Paul
    • The Green Incsub

    @Dermot Murphy,

    I click run it says it is running…

    But does it actually finish??

    That is a small but in the UI. when you hover on the snapshot name it will show the restore option even if there are not backups to restore.

    On the All Snapshots listing in the far right column you should see an archive filename with a .zip file if the running snapshot finished. If not then there is your problem.

    Try running the Snapshot manually. This will show you the progress bars for each complete step. More important at the top of the progress bars table will be the amount of memory used during the backup. According to the System Info you are running the default 40M. So you might want bump this to 128M.

    To do this go back to the Snapshot > Settings panel. Just below System Info you should see the option to increase the memory used by Snapshot for backups and restores. This is different from increasing the memory via your wp-config.php http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP because it is just for Snapshot backup/restore. Where as the wp-config.php change is global to your site. Depending on the other plugins you are running the default 40M allocated by WordPress sometimes not enough.

    One other tip related to memory. It does not matter how much memory you define in your php.ini. WordPress will be default set a limit of 40M on single WordPress and 64M on Multisite. This of course depends on your PHP configuration.