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Issues with hustle optin display in sidebar

Hi, I really want to use hustle but I have two issues that I don’t seem able to resolve. One is that the email addresses don’t pull through to Mailchimp correctly – at least I don’t think they do.

Secondly, my optin on the sidebar of my blog posts does not show correctly – the form field boxes are all squashed up and display side by side rather than stacked.

I must be doing something wrong. Please help.

Jason

Fri, 26 May 2017 12:50:17

Nahid
- Ex Staff
- 716 pts: Hero points 4,518 pts: Rep. points LEVEL 22
Hi Jason !

Hope you are having a great day!

I’m sorry that you are facing problems using our plugin. For the first issue, are you receiving any errors? Have you re-checked your configuration settings? For the second one, can you please point me out to the page with the sidebar where the form is located? Can you please grant me Staff Access so that I can dig more into the matter? To enable access, you can follow this handy manual.

https://wpmudev.com/manuals/wpmu-dev-dashboard-enabling-staff-login/

Please upgrade your Hustle plugin to the latest version.

I’ll be looking forward to your response. Thanks!

Cheers,

Nahid.
Jason
- New Recruit
- 52 pts: Hero points 8 pts: Rep. points LEVEL 0
I have granted support access. It is on all of the blog pages. e.g. http://www.payrollability.co.uk/outsourcing-trauma-triumph/

When I open my browser full screen and then close it back down the formatting changes to how it should look – but it is not working correctly – it may appear different in different browsers.

Thanks

Jason
Nahid
- Ex Staff
- 716 pts: Hero points 4,518 pts: Rep. points LEVEL 22
Hi again Jason !

Unfortunately, I can’t see any opt-in forms on the sidebar of http://www.payrollability.co.uk/outsourcing-trauma-triumph/

Can you replicate this issue on your side?

Regards.
Jason
- New Recruit
- 52 pts: Hero points 8 pts: Rep. points LEVEL 0
For some reason the sidebar optin has disappeared now since I added one to the content. It should still be displaying as it is in my widgets for that sidebar. It is showing on the other blogs like this one: http://www.payrollability.co.uk/paying_paye_hmrc/

I am finding it very buggy.

Nahid

Ex Staff

716 pts: Hero points 4,518 pts: Rep. points LEVEL 22

Hi Jason !

I forgot to mention that unfortunately, you can’t display the same opt-in forms multiple times in one page. For the display issue, I’ve added the following CSS in your Divi theme Custom CSS and it’s working fine for me now.

#inc_opt_widget-2 .wpoi-hustle .wpoi-optin .wpoi-container {

-webkit-box-orient: vertical;

-webkit-box-direction: normal;

-ms-flex-direction: column;

flex-direction: column;

}



#inc_opt_widget-2 .wpoi-hustle.wpoi-layout-one .wpoi-optin>.wpoi-container>.wpoi-element:nth-child(1) .wpoi-image-left .wpoi-image, .wpoi-hustle.wpoi-layout-one .wpoi-optin>.wpoi-container>.wpoi-element:nth-child(1) .wpoi-image-left .wpoi-image>div.wpoi-hustle.wpoi-layout-one .wpoi-optin.wpoi-small>.wpoi-container>.wpoi-element:nth-child(1) .wpoi-image-left .wpoi-image, #inc_opt_widget-2 .wpoi-hustle.wpoi-layout-one .wpoi-optin.wpoi-small>.wpoi-container>.wpoi-element:nth-child(1) .wpoi-image-left .wpoi-image>div {

border-top-right-radius: inherit;

}



#inc_opt_widget-2 .wpoi-hustle .wpoi-optin .wpoi-container {

-webkit-box-orient: vertical;

-webkit-box-direction: normal;

-ms-flex-direction: column;

flex-direction: column;

}



#inc_opt_widget-2 .wpoi-hustle .wpoi-optin .wpoi-fields-separated .wpoi-element {

margin-right: 0;

margin-bottom: 10px;

}



#inc_opt_widget-2 .wpoi-hustle .wpoi-optin .wpoi-button {

-webkit-box-flex: 0;

-ms-flex: 0 36px;

flex: 0 36px;

}

Hope this helps. Let me know if this works for you. Thanks!

Best,

Nahid.

Jason
- New Recruit
- 52 pts: Hero points 8 pts: Rep. points LEVEL 0
Hi Nahid,

Thanks for this. It was working fine but I changed the widget and put it back and now it is not working again. Could you take one more look please?

Thanks

Jason
Nahid
- Ex Staff
- 716 pts: Hero points 4,518 pts: Rep. points LEVEL 22
Hi Jason !

I’m sorry about this. I’ve updated the CSS and all your opt-in widgets will be working fine now. Make sure you clear your browser cache if you can’t see the changes.

Hope this works for you. Thanks!

Regards.

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