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Membership premium: Upgradebox is missing

Hi there, i’m missing the upgradebox on my subscription page. there is only the “unsubscribe” button, but no upgradebox. On my localhost installation everything was ok, but not on the internetserver. What could that be?

Sun, 30 Jun 2013 20:53:10
  • Patrick Cohen
    • Technical Docs Wrangler

    Hi @oliver_vaupel

    Welcome to the forums!

    First thing to check is that all the subscriptions you want to make available to your users are set to “Public” and “Active”.

    Also, if you have no objection to us creating a test account, could you provide a link to your site so we can see what’s what?

  • Patrick Cohen
    • Technical Docs Wrangler

    Hi again @oliver_vaupel

    The subscription page correctly displays only the renew form. If you want all your subscriptions to also display on that page, simply edit that page and include both the following shortcodes in it:

    [renewform]
    
[subscriptionform]

    The subscription form shortcode will reproduce the form that displays on your register page.

    I hope this helps! And thanks for being a member :slight_smile:

  • oliver_vaupel
    • New Recruit

    hi again, yes thanks that works, but it’s not exactly what i looked for. In my localhost installation there was a box called „upgradebox“ in the sourcecode and it comes with this text: ”Upgrade from xy – Move to :xz”

    could i send a screenshot i this forum to show you what i mean?

    with your solution i now have both subscription plans underneath the renewform.

    i really wonder, what i have done wrong, because the subscriptionpage in my localhost installation was the default one with now extra shortcodes …