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OK, although all went fine at the signup, I did realize

OK, although all went fine at the signup, I did realize a hugh problem! That Hugh problem is that 2 of the most important plugins that stimulated me to come to wpmudev si the whmcs plugins, they are 2. and both wont work when I try to install. The attachment below is a screenshot with the error I get when i try to install this plugins. I haven’t installed other plugins so far to see if they can be installed with the free trial version.

Sat, 2 Apr 2016 16:00:05
  • Sajid
    • DEV MAN’s Sidekick

    Hi @baicu4design,

    Hope you are doing good today :slight_smile:

    What error you are getting exactly when you are trying to install the plugin ? The screenshot did not seems to come though successfully.

    Also, if you could grant support staff access from WPMU DEV > Support > Support Access > Grant Access or see this manual. I will login via support access and try to install the plugin.

    Also, what is the other plugin you are trying to install ?

    Look forward towards your response Catalin :slight_smile:

    Cheers, Sajid

  • Baicu4Design
    • Design Lord, Child of Thor

    Its strange. I mean, when I try to install a plugin from wpmu dev from my wpmu dashboard, is not working and it trows an error, like the one attached here. Says something about permissions. However i have 777 permissions on my db user and also on wp-content is the same 777 perms. But in the mean time I’ve realized that if I do a local install of the plugin, it works. With other words I have to download the plugin from my wpmu account and than install it manually, manually i mean from dashboard still but it takes it from the local computer that plugin, and that way it works. Well, if this way works than I am not so bothered its fine :slight_smile: I would call the issue resolved but in general trying to install any plugins from my wpmudev dashboard from my wpmu is not working since this morning, if I find a solution to this problem, that might be related to my wpmu or server permission etc, that I will let you know so that we can classify it as resolved. Thank you for your interest :slight_smile:

  • Jaxom
    • Dragon Rider

    Your wp-content needs to be 755 not 777.

    In fact you should never use 777 on your site folders, it gives permission to access your folders, and edit anything I want just by going to the directory.

    There is an unfortunate mis-perception among PHP programmers that having open (777) permissions on a file or folder is not a security risk for a website, or at worst only a minor one.

    With permissions of 777 this means that anyone who is a user on the same server can read, write to and execute the file. In the case of a folder, anyone who is a user will be able to copy files to it. This obviously sounds dangerous if you are using a shared server for your website, which is the case for many personal and small business websites. Normally such servers host thousands of websites, meaning that there are thousands of users. All of whom can access your both your DB and wp-config.

    Jaxom

  • Baicu4Design
    • Design Lord, Child of Thor

    OK, now it works, I can install all plugins. :slight_smile: it was the wp-content folder that I had to change it to 755 instead of 777. Thank you very very much Jaxom, indeed it was the permission :slight_smile:

    Thank you again, you guys are great.

    In fact thank you all for support and help.

  • Baicu4Design
    • Design Lord, Child of Thor

    One more question, if you guys can help me, pleease :slight_smile:. I did realize that under public_html (where my wpmu resides), all files are having the permissions of 644 , only folders have 755 permissions. Is that OK, like this?

    Also I found a file into the public_html folder called (.ftpquota), and this one has permission of 600 is that OK, or should I change it to 644? I found all this from my ftp with filezilla, by right clicking on folders and files, is this a good practice or do I have to go somewhere else to find the permissions, I mean are this permissions accurate reading them from the ftp? And last question how to i change the files in the sub folders the permission, i mean they are so many files do i have to take them one by one in ftp?

  • Nastia
    • Ex Staff

    Hello Catalin!

    I did realize that under public_html (where my wpmu resides), all files are having the permissions of 644 , only folders have 755 permissions. Is that OK, like this?

    Yes, you should leave it like this. Based from WordPress Codex, the folder permissions should be 755 and file permissions 644.

    Have a look here for more information: Permission Scheme for WordPress

    I found another folder with this name (blogs.dir) in my public_html directory with permission 750, should i leave it like this or change the permission to 755?

    All directories should be 755 or 750. 750 means that only owner or assigned users can have permission to this folder.

    I hope this helps! Let us know if you require any further assistance!

    Kind Regards,

    Nastia