[Smush Pro] I'm having some issues with Smush PRO

Hello, 

 

i’m having some issues with the smush pro module for wordpress,i have been smushed the photos and tried to convert them to local WebP, but they didn’t changed. At this moment the website it’s very poor optimized and the module should convert the photos to webp exentsion for a better performance overall.

I am waiting for an answer as soon as posible.

Best regards!

  • Sharif
    • Hosting Support

    Hi Lasztoczi Attila Robert

    Hope you’re well today! :slight_smile:

    Sorry to know that the Local WebP feature on Smush Pro is not working on your site.

    Could you please grant us support access, so we can check your issue further for you?

    To grant support access, please head to WordPress Dashboard > WPMU DEV > Support > Support Access > Grant Support Access.

    You can have a look here for more info regarding enabling support access https://wpmudev.com/docs/getting-started/getting-support/#enabling-support-access

    Once you have granted support access please leave a comment/reply here, so we can follow up with you, we do not get notifications when members grant us support access.

    I want to mention that Smush Pro has CDN features that also include WebP conversion, you may try that to get better performance. With the CDN feature enabled, images get converted to WebP and optimized on the Smush CDN server.

    Kind regards,
    Sharif.