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the premium plugin does not work, I activate the plugin

Hello, the premium plugin does not work, I activate the plugin by selecting the plugin for each plan, but it not work, can you help me?

Fri, 19 Feb 2016 13:38:54
  • Sajid
    • DEV MAN’s Sidekick

    Hi @contact689,

    Hope you are doing good today :slight_smile:

    Would you mind sharing more details about the issue so I could figure out what exactly is not working.

    Also please grant support staff access so I can take a closer look. You can grant access from WPMU DEV > Support > Support Access > Grant Access or see this manual.

    Take care and have a nice day :slight_smile:

    Cheers, Sajid

  • mario_26
    • Flash Drive

    Hi !

    I use the manager premium plugins, but the plugins that I apply to the level not apply to the site. Is there a parametrage or rights to apply to the sites?

    I noticed another problem related to the payment; Automatic payment by the strip not reactive sites automatically.

    Can you help me ? Thank’s

  • Nithin Ramdas
    • Support Wizard

    Hi Mario,

    I use the manager premium plugins, but the plugins that I apply to the level not apply to the site.

    It seems like a bug. I’m able to duplicate it in a fresh install. Thanks for reporting.

    Until a new patch is submitted for this bug, you can workaround this issue by disabling Pro Sites plugin and then under Settings>>Network Settings, enable the “Enable administration menus” for plugins. You can then enable Pro Sites plugin. This should apply plugin menu in your subsites.

    I noticed another problem related to the payment; Automatic payment by the strip not reactive sites automatically.

    I would recommend you to create a new ticket regarding this, as it sounds like a new issue that needs specific attention.

    Kind Regards,

    Nithin