Tutorial videos not showing up

for some reason the videos do now show up on the site. I’ve double checked the settings. Checked the registered domain. Deleted and re-installed plugin.

I’m not sure what else i can do. Could you please help??!!

  • Todd Walker
    • Design Lord, Child of Thor

    Ok, I kept trying new things and it turns out that the shortcode will not work in the visual composer “HTML” element.

    I added the code to a “text block” and it now works like a charm!

    Sorry for the false alarm!

    Thanks!

  • Adam
    • Support Gorilla

    Hello Todd,

    I hope you’re well today and thank you for your question!

    I’m happy that you managed to solve the issue. That’s a little known but quite common problem, unfortunately – many shortcodes coming from various plugins do not work with Visual Composer unless posted via a “text block” element or, better yet, through the native WordPress editor “text mode”.

    That’s mostly the Visual Composer issue and not plugin/shortcode bug. That said, it’s great you’ve been able to fix it and thanks for sharing your solution with our community!

    Best regards,

    Adam