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Ultimate Membership plugin logout issue

I installed Ultimate Members on my site to embed login/registration forms on the site. Everything is working fine, but the logout action is not. It is redirecting to another page.

Fri, 27 Sep 2019 19:21:11
  • Nithin Ramdas
    • Support Wizard

    Hi Giorgio ,

    I quickly tested the Ultimate Membership in my test server, and I wasn’t able to replicate such an issue out of the box. This could be either any specific setting within the Ultimate Membership plugin side causing an issue or another existing plugin causing a conflict.

    Since it’s a 3rd party plugin, I’m afraid, without finding out the source of the issue there isn’t much of a workaround we could suggest. Does your hosting provider has server-side cache enabled? If yes, please do ask to clear the cache, and then temporarily disable all the plugins except Ultimate Membership, and then check whether you could replicate the same issue or not.

    If deactivating the other plugins resolves the issue, then please do activate the plugins one-by-one, and then see which one causes the conflict to crop up again. This would give a better idea on how to move ahead with troubleshooting the issue further.

    Also would recommend checking with your plugins support in case they are already aware of any fixes.
    https://wordpress.org/support/plugin/ultimate-member/

    Please do let us know how the conflict test goes, so we could check further if needed.

    Kind Regards,
    Nithin