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Wp-config password changed

Hi WPMUdev team,
My site was suddenly stopped work due a plugin that needs to be connected with the database with their own settings file. The plugin is CiviCRM and works as a CRM for nonprofits NGOs, and run over wordpress.

I’ve noticed the error was caused by a change in the database password. Is this a kind of security automated change. It’s possible to disable it if so? Or could be a plugin like “Defender Pro” causing this?

Please I’ll be grateful if you can check the cause of this suddenly change of database credentials.

Sun, 21 Jun 2020 4:01:21
  • Kasia Swiderska
    • Support nomad

    Hello Integratek ,

    I’m sorry about this problem you had with site.

    We don’t change DB passwords, nor Defender is doing this. I can see that you have reset wp-config.php file – was that done after your site stopped working? Was the error showing there is a problem connecting to the WordPress database?
    To use that plugin did you need to modify the wp-config.php file? If yes, what changes were applied there and that caused the site to crash?

    kind regards,
    Kasia

  • Integratek
    • Design Lord, Child of Thor

    Thanks for your answer.

    I’m 90% sure that I did the reset wp-config after this issue as a try to recover the website. As you said, the error is a problem connecting to wordpress database, but the plugin have their own settings file in which I need to replicate same database user/pass/server as in wp-config. That’s because if wp-config change the password, it broke the connection with civicrm.

    Anyway I’m more calmed if there is no a “change DB password” policy from the hosting, so I’ll be following if one of my actions was the cause of that.

    Thanks!