Improve Customer Support with Instant System and Browser Details
Many times when troubleshooting websites, you find yourself asking or answering a long list of questions, ie. What’s your operating system? What web browser are you using and what version? This can be a tedious process from either end of the support line.
Here’s a quick tip for shortening that conversation and making support more efficient. Visit supportdetails.com. It will give you or your client an easy way to get all of your relevant system and browsing details in one quick snapshot.
The best part is that when you visit the site, you can export the information as a CSV or PDF in order to assist your support professional. Bookmark supportdetails.com for the next time you are on either end of the support line and want to speed the process along.Tags: