13. How WPMU DEV Credits Work

This is the amount of monthly hosting credit included with your hosting plan or membership, if any. These credits do not accrue, and are applied automatically to any due monthly hosting payment. Hosting credits included in your membership can only be used for monthly hosting plans and cannot be used for the payment of any annual hosting plan.

Of all our full memberships – Basic, Standard, Plus & Premium – only the Premium membership plan includes monthly hosting credits that will be applied automatically toward the total cost of any sites you have hosted with us.

Additionally, each standalone hosting plan that you may purchase includes a monthly credit which is applied automatically each month to cover the cost of hosting your site.

Additional Sites on a Full Membership

If you add monthly hosted sites to your full membership, any hosting charges beyond the monthly credit will be billed to your credit card each month. If you add annually hosted sites, any available account credits will be applied, and the remaining amount will be billed to your credit card.

For example, if you have one site at the Bronze level (at $12/month), and have another site on the Silver hosting plan (at $30/month), that equals a total monthly hosting cost of $42 ($12 + $30). If your available monthly hosting credit is $12, the balance of $30 would be billed to your credit card each month.

Additional Sites Added to Any Standalone Hosting Plan

Any additional hosted site you add to your account, regardless of the standalone hosting plan you’re currently on, would be created at the hosting level you select, and you would incur the additional corresponding charge each month.

If you later upgrade a site to a higher hosting plan, the monthly/yearly charge will be adjusted and pro-rated for the current month/year. Then each subsequent month/year will be billed at the full cost for the new hosting plan for that added site.

This is the amount of hosting credits you may have pre-purchased during any past promotion, if any. These credits do not expire and are applied automatically to any due monthly hosting payment.

This is the amount of Reseller hosting credits you may have received as part of our Reseller promotion, if any. These credits expire after 6 months and are applied automatically to hosting payments for sites created by your clients through our Reseller feature.

This credit type is displayed only if you have any available proactive monitoring credits. These credits can be used to purchase the Proactive Monitoring service for any of your sites. They will expire automatically after the specified period. You can use the credits on both new and existing sites. If you use the credits to purchase and cancel the subscription later, the credits will not be refunded or pro-rated.

For example, if you have $200 in Proactive Monitoring Credits, you can use the credits to purchase the proactive monitoring service for any number of sites until the credits run out, and your added payment method won’t be used.

If you don’t have enough credits to cover the entire purchase, any available proactive monitoring credits will be applied, and the remaining amount will be billed to your payment method.

Also, if the credits are not used during the purchase of the service, they will be automatically applied to the service renewal in the next billing cycle, unless they expire before the renewal period.

See our Expert Services and Your WPMU DEV Account documents, as well as our Terms of Service for more information.

This credit type is displayed only if you have any available on-demand development credits. These credits can be used to purchase the On-Demand Development service for any of your sites. They will expire automatically after the specified period. If you use the credits to purchase and cancel the subscription later, the credits will not be refunded or pro-rated.

See our Expert Services and Your WPMU DEV Account documents, as well as our Terms of Service for more information.

This credit type is displayed only if you have any available malware removal credits. These credits can be used to purchase the Malware Removal service for any of your sites. They will expire automatically after the specified period. You can use the credits on both new and existing sites. If you use the credits to purchase and cancel the subscription later, the credits will not be refunded or pro-rated.

See our Expert Services and Your WPMU DEV Account documents, as well as our Terms of Service for more information.

This credit type is displayed only if you have any available site speed optimization credits. These credits can be used to purchase the Site Speed Optimization service for any of your sites. They will expire automatically after the specified period. You can use the credits on both new and existing sites. If you use the credits to purchase and cancel the subscription later, the credits will not be refunded or pro-rated.

See our Expert Services and Your WPMU DEV Account documents, as well as our Terms of Service for more information.